Enif
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About
Enif is an AI-powered customer service automation platform that offers seamless operational automation, comprehensive customer interaction management, effective upselling, and advanced business intelligence. It automates issue logging, enforces service agreements, provides real-time performance monitoring, personalizes customer experiences, resolves issues efficiently, and automates workflows. Enif continuously learns from data, recommends knowledge base improvements, and provides real-time insights. It integrates with various tools and platforms, offering 24/7 support and helping businesses save time, money, and resources. Enif aims to provide personalized solutions, not generic scripts, and helps identify areas to improve customer satisfaction by tracking conversation quality, resolution times, and customer feedback.
Platform
Task
Features
• real-time performance monitoring
• seamless operational automation
• enforcement of service agreements
• automated issue logging and tracking
• advanced business intelligence
• effective upselling of products and services
• comprehensive customer interaction management
• ai-powered personalization of customer experiences
Pricing Plans
Starter
$49.99 / Monthly• Multi-Agent and Multi-Department Support
• Manual and Automatic Escalation
• Automated Assignment and Processing
Pro
$399.99 / Monthly• Multi-Agent and Multi-Department Support
• Manual and Automatic Escalation
• Automated Assignment and Processing
• Ticket Processing Tiers
• Auto-Closed Tickets
• Live Chat via Mobile App SDK
• Live Chat via Website Plugin
• Escalation to Channels (Slack & Chat)
• Customer-Centric Text Corrector
• Service Level Agreements (SLAs)
Premium
$799.99 / Monthly• Multi-Agent and Multi-Department Support
• Manual and Automatic Escalation
• Automated Assignment and Processing
• Ticket Processing Tiers
• Auto-Closed Tickets
• Live Chat via Mobile App SDK
• Live Chat via Website Plugin
• Escalation to Channels (Slack & Chat)
• Customer-Centric Text Connector
• Service Level Agreements (SLAs)
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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