Droxy

Deploy custom AI agents across website, phone, and social media to provide 24/7 human-like customer support, automate lead capture, and sync business knowledge.

Paid customer support

Starting at

$16/mo

About Droxy

Droxy is a comprehensive platform designed for building and deploying reliable, customer-facing AI agents across multiple communication channels. Unlike traditional chatbots that are often confined to a single website, Droxy enables businesses to launch agents that handle messages and calls via web, phone, messaging apps, and even social media comment sections. The primary purpose of the tool is to provide immediate, 24/7 responses to customer inquiries, ensuring that no lead or service request goes unanswered. By grounding the AI in specific company knowledge, Droxy ensures that interactions remain accurate and relevant to the business's unique offerings. In practice, the tool works by integrating information from various sources—including websites, PDFs, YouTube videos, and Google Drive—to create a robust knowledge base. Users can customize the agent's tone and brand voice to ensure a consistent customer experience. Key features include automatic synchronization, which keeps the AI's knowledge updated as source documents change, and a seamless human hand-off feature that allows staff to take over complex conversations. The platform also includes lead collection capabilities and real-time analytics to help businesses monitor growth and interaction trends across all deployed channels. Droxy is ideal for small to medium-sized businesses and agencies in industries such as real estate, e-commerce, home services, and hospitality. For example, a home service provider can use the phone agent to schedule appointments based on technician availability, while an e-commerce brand can use the website agent to provide smart product recommendations. What differentiates Droxy from similar tools is its wide multi-channel reach and its ability to communicate in over 95 languages without additional configuration. By utilizing industry-leading models from OpenAI, Meta, and Anthropic, it delivers high-quality, human-like interactions that significantly reduce the workload on human support teams.

Droxy pros & cons

Pros

Supports multi-channel deployment across web, phone, and social media platforms.
Enables instant communication in over 95 languages with zero extra setup.
Integrates diverse data sources including YouTube videos and Google Drive folders.
Provides automated lead collection to help grow sales pipelines 24/7.
Offers a 20% discount on all plans when billed annually.

Cons

The Basic plan is limited to only 30 minutes of voice calls per month.
Knowledge items per agent are capped at 100 for the Advanced tier.
Does not offer a permanent free-to-use plan for small users.
Access to unlimited knowledge items is restricted to the highest Enterprise tier.

Droxy use cases

Home service providers can automate appointment scheduling and provide instant quotes based on technician availability.
E-commerce store owners can ground agents on their product catalog to offer personalized shopping recommendations.
Real estate agents can deploy phone-based AI to capture lead information and answer property questions during off-hours.
Marketing agencies can build and manage custom white-labeled AI agents for multiple clients across various industries.
Health practices can use AI agents to answer common patient questions and reduce the administrative burden on front-desk staff.

Droxy features

seamless human hand-off
multilingual support (95+ languages)
ai commenting agent
ai phone agent
ai website agent
zapier and api integration
real-time insights and analysis
automatic knowledge sync

Droxy pricing

Is Droxy free? No, Droxy doesn't offer a free plan; pricing starts at $16 / month.

Basic

$16 / month

600k knowledge tokens /mo
3M message tokens /mo
10 knowledge items /agent
30 call minutes /mo
100 comment replies /mo
Deploy agent to any channel

Advanced

$80 / month

9M knowledge tokens /mo
14M message tokens /mo
100 knowledge items /agent
175 call minutes /mo
500 comment replies /mo
Deploy agent to any channel

Enterprise

$240 / month

36M knowledge tokens /mo
45M message tokens /mo
Unlimited knowledge items /agent
600 call minutes /mo
1000 comment replies /mo
Deploy agent to any channel

Droxy FAQs

What data sources can I use to train my AI agent?

You can build your agent's knowledge base using information from websites, e-commerce stores, PDFs, YouTube videos, and Google Drive. The platform also supports automatic synchronization to keep your agent's responses up-to-date as your data sources change.

How many languages does Droxy support?

Droxy supports communication in over 95 languages instantly, including English, Spanish, Arabic, Japanese, and French. There is no extra setup required to enable multilingual support, allowing you to serve a global customer base immediately.

Can I integrate Droxy with my existing business tools?

Yes, Droxy offers a Zapier integration and a dedicated API to help you build custom workflows. This allows you to connect your AI agents to thousands of other apps and systems, ensuring seamless data flow across your tech stack.

What happens if a customer needs to speak with a human?

The platform features a seamless human hand-off capability. If a conversation requires personal intervention or becomes too complex for the AI, the interaction can be transitioned to a human team member to ensure the customer receives the necessary assistance.

What are knowledge and message tokens?

Knowledge tokens are used for processing and storing the information you provide to train your agent, while message tokens are used for the actual interactions with customers. Each pricing plan includes a specific monthly allowance for both types of tokens.

Ratings & reviews

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