Desku
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About
Desku is an AI-powered customer service platform that provides customer service software with live chat, ticketing, and AI chatbot automation. It integrates seamlessly with social media and e-commerce platforms for unified, efficient support. Key features include Eva AI for Customers and AI Co-Pilot for Teams, which automate responses and provide AI assistance. Desku offers omnichannel inbox & helpdesk, Livechat + Knowledgebase and advance reports.
Platform
Task
Features
• knowledge base
• live chat
• omnichannel customer service
• ticketing system
• ai automations
• ai assistant for teams
• ai chatbot for customers
• ai chatbot automation
FAQs
How is Desku's pricing structured?
Desku offers tailored plans: Startup, Team, and Business. Each plan suits different sizes of operations, all offering unlimited tickets and customer access.
Does Desku include additional fees for usage?
Desku’s charges are based on the plan chosen, with additional fees depending on the usage of certain advanced features.
What does the free trial at Desku Has?
Desku’s free trial offers full access to selected features for 14 days without requiring a credit card.
How can I adjust my Desku plan or modify the number of seats?
Desku allows easy adjustments between plans and the number of seats through the settings and billing sections.
Could you explain what 'Eva Ai' is in Desku's context?
Eva Ai is Desku’s AI-powered bot, providing automated customer support and assistance features across the platform.
Is there any additional cost for tickets?
No, there are no additional charges for emails or tickets. However, our Business and Team plans have a Fair Usage Policy (FUP) of 100,000 emails per month.
Pricing Plans
Startup
$19.00 / Per Seat / Per Month• Ticketing System
• Eva Ai Chatbot
• Shared Inbox
• Eva Ai Assistant
• Unlimited Articles
• Workflow Automations
• Knowledge Base
• Saved Replies
Team
$39.00 / Per user per month• Ticketing System
• Eva Ai Chatbot
• Shared Inbox
• Eva Ai Assistant
• Unlimited Articles
• Workflow Automations
• Knowledge Base
• Saved Replies
• Shopify Store
• Woocommerce Store
Business
$59.00 / Per user per month• Ticketing System
• Eva Ai Chatbot
• Shared Inbox
• Eva Ai Assistant
• Unlimited Articles
• Workflow Automations
• Knowledge Base
• Saved Replies
Job Opportunities
There are currently no job postings for this AI tool.
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