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CALEN AI

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About

CALEN AI is an all-in-one platform for automating customer service interactions across phone calls, texts, and chat. It offers multi-modal and omni-channel capabilities, integrating with CRM, IVR, and ERP systems. The platform boasts a 1-second response time, 30% reduction in contact center costs, a 9.5 Net Promoter Score, and a 52% reduction in team workload. CALEN AI is awarded by Google for design novelty and value for business. It's securely stored on GDPR-compliant EU servers.

Platform
Web
Task
customer support

Features

crm integration

chat automation

erp integration

phone call automation

omni-channel automation

text automation

ivr integration

multi-modal conversations

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