CALEN AI
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About
CALEN AI is an all-in-one platform for automating customer service interactions across phone calls, texts, and chat. It offers multi-modal and omni-channel capabilities, integrating with CRM, IVR, and ERP systems. The platform boasts a 1-second response time, 30% reduction in contact center costs, a 9.5 Net Promoter Score, and a 52% reduction in team workload. CALEN AI is awarded by Google for design novelty and value for business. It's securely stored on GDPR-compliant EU servers.
Platform
Task
Features
• crm integration
• chat automation
• erp integration
• phone call automation
• omni-channel automation
• text automation
• ivr integration
• multi-modal conversations
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