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Atura

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About

Atura is an AI-powered conversational AI tool designed specifically for financial services. It helps reduce operating costs and inefficiencies, improve performance, and offer clients more affordable products and accessible services. It offers features like accurate language processing, secure transactions, seamless handover to live agents, robust API integration, functional translation, contextual understanding, and multiple communication channels. Atura is highly customizable and integrates with existing systems. It's used by companies like Nedbank, saving them millions and improving customer experience.

Platform

Keywords

ai automation conversational ai customer service financial services

Task

customer service

Features

• better interface move beyond text to visual controls and web views inside the conversation

• 16 communication channels including your web app, native app, facebook, slack

• contextual understanding incorporate information gathered before and during conversation

• functional translation turns conversational text into structured data for api integration

• robust api with crm, service desk and call centre software

• seamless handover to live agents when client needs aren’t met

• secure transacting using otp or ussd authentication

• accurate language processing through ai and large, industry-specific datasets

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