AptEdge
Click to visit website
About
AptEdge provides an agentic technical support solution for B2B software companies. It connects in-product activity with scattered support knowledge, linking sessions, events, and articles to help support engineering teams and customers find answers fast and document knowledge. Key features include: solving cases in minutes, knowledge-powered support with a 40% reduction in resolution time, premium support for customers, and instant answers to technical questions. AptEdge integrates with tools like Zendesk, Salesforce, Confluence, SharePoint, Jira, Teams, and Slack. It aims to reduce resolution time, improve customer satisfaction, and streamline support workflows.
Platform
Features
• knowledge creation
• answer ai
• issue insights
• self service
• seamless product support
• knowledge powered support
• agentic technical support
FAQs
How fast can we get started?
Launch in 2-4 weeks with pre-built connectors for your existing tools.
Which tools do you work with?
Connect to Zendesk, Salesforce, Confluence, SharePoint, Jira, Teams, Slack, and custom knowledge sources..
What makes you different from AI co-pilots?
We enhance your entire support workflow, not just the chat. Unify knowledge across all systems to speed resolution.
How do you protect sensitive data?
Enterprise-ready with SOC 2 Type II certification.
How do you handle complex technical issues?
We cluster similar cases, surface proven solutions, and connect relevant product context for faster resolution.
Will this work with our existing process?
Yes – we enhance your current workflow instead of replacing it. Support teams keep their tools while adding AI power.
What about knowledge maintenance?
You control knowledge creation and update documentation automatically as products evolve. No more stale documentation.
How do you measure success?
Track resolution speed and knowledge creation through our analytics dashboard.
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Featured Tools
Songmeaning
Songmeaning is an AI-powered tool that helps users uncover the hidden stories and meanings behind song lyrics, enhancing their musical understanding.
View Details
PropLytics
PropLytics is an AI-powered platform for real estate investors, providing data-backed ROI insights to help make smarter, faster investment decisions.
View Details
GitGab
GitGab is an AI tool that contextualizes top AI models like ChatGPT, Claude, and Gemini with your GitHub repositories and local code for enhanced development.
View Details
nuptials.ai
nuptials.ai is an AI wedding planning partner, offering timeline planning, budget optimization, vendor matching, and a 24/7 planning assistant to help plan your perfect day.
View Details
Fastbreak AI
Fastbreak AI is an ultimate AI-powered sports operations engine, offering intelligent software for sports league scheduling, tournament management, and brand sponsorship.
View Details
Healing Grace Alternative Healing
Healing Grace Alternative Healing is a center offering personalized care through organic bath and body products, natural remedies, and spiritual healing practices.
View Details
Smart Cookie Trivia
Smart Cookie Trivia is a platform offering a wide variety of trivia questions across numerous categories to help users play trivia, explore different topics, and expand their knowledge.
View Details
Swiftspeed App Builder
Swiftspeed App Builder is a no-code AI app builder that allows users to create Android and iOS mobile applications from websites or from scratch without coding.
View Details
Sista AI
Sista AI provides IT consultancy, software development, AI solutions, and innovative AI products like AI Voice Assistants and Coaching Chatbots to enhance user experience and streamline processes.
View DetailsLatest AI News
View All News
A new study shows how strategically applying AI in power, transport, and food systems can cut billions of tons of emissions.
As AI supercharges quantum and quantum empowers AI, prepare for a new era of computational breakthroughs.
A new platform exposes AI's true scientific capabilities and the surprising limits of automated expert evaluation.