AI Consultant - Customer Engagement
Experience Requirements:
3-5 Yrs
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TrueGradient
Optimize supply chain margins and eliminate excess inventory with an AI-native Planning OS built for modern consumer brands to drive higher revenue and growth.
Free plan available
$999/mo
About TrueGradient
TrueGradient is an AI-powered Integrated Business Planning (IBP) platform that functions as a comprehensive Planning OS for modern consumer brands and retailers. Founded in 2023, the tool is designed to replace traditional, fragmented planning methods—such as manual spreadsheets and disconnected software—with a centralized, AI-native environment. By unifying demand forecasting, inventory management, and pricing strategies, the platform helps organizations drive higher margins and eliminate the twin problems of lost sales due to stockouts and capital tied up in excess inventory. The platform operates using a specialized decision engine that utilizes Deep Learning and Automated Machine Learning (AutoML). The workflow is divided into three primary stages: goal description, data connection, and active planning. Users begin by selecting a template that fits their specific business needs, such as replenishment or markdown optimization. The system's AI agent then trains models specifically on the user's data to find the most efficient plan. This process allows users to perform causality analysis and run complex what-if scenarios, providing visibility into potential trade-offs and outcomes before any physical inventory decisions are executed. TrueGradient is primarily targeted at supply chain managers, demand planners, and operations leads within the CPG, fashion, and D2C sectors. It is particularly well-suited for teams managing complex multi-channel e-commerce operations where demand signals can be volatile. Because the platform offers a no-code, self-serve interface, it is accessible to organizations that may not have a dedicated data science department but still require sophisticated analytical capabilities to manage their growth and scale effectively across different regions. What sets TrueGradient apart from traditional enterprise resource planning (ERP) add-ons is its emphasis on bridging the time-to-value gap. While many industrial planning tools require months of manual configuration and expert consulting, TrueGradient leverages its patented AutoML approach to compress implementation timelines down to a few weeks. Furthermore, the platform integrates directly with existing ERPs, databases, and marketplaces, ensuring that planning remains integrated across demand, replenishment, pricing, and assortment rather than operating in silos. This holistic approach provides a professional-grade solution that remains user-friendly for growing brands.
TrueGradient pros & cons
Pros
- Improves forecast accuracy by up to 30% according to company case studies.
- Reduces implementation timelines from months to weeks via a self-serve no-code platform.
- Centralizes demand, inventory, and pricing data to eliminate operational silos.
- Supports over 12 integrations with external ERPs and databases.
- Provides a free-forever tier for individuals to explore core AI planning features.
Cons
- Free tier is restricted to 50 monthly credits and limited scenario exploration.
- Enterprise-grade security and governance are restricted to high-tier annual contracts.
- Advanced multi-workflow planning is only available starting at the $2,999 monthly plan.
- Dedicated customer success management is unavailable on the Starter and Starter Pro tiers.
TrueGradient use cases
- Supply chain managers at D2C brands can automate replenishment and allocation to reduce working capital by up to 30%.
- Demand planners can use deep learning models to improve forecast accuracy for seasonal items, reducing stockouts and inventory costs.
- Marketing teams can optimize trade promotions and base pricing by simulating demand signals and inventory impact beforehand.
- Operations leads at retailers can manage assortment and planogram optimization to ensure the correct product mix across store locations.
- Finance teams can use integrated planning views to understand the trade-offs of inventory investment before making budget decisions.
TrueGradient features
- inventory optimization
- scenario simulation
- integrated business planning (ibp)
- trade promotion optimization
- markdown optimization
- replenishment and allocation
- automl decision engine
- ai demand forecasting
TrueGradient pricing
Is TrueGradient free? Yes, TrueGradient has a free plan, and paid plans start at $999 / month.
Starter
Free
- 50 free credits every month
- Access to core AI-native planning workflows
- Basic insights and summaries
- Basic recommendations
- Option to purchase additional credits
- Limited scenario exploration
- Community support
Starter Pro
$999 / month
- Significantly higher monthly credit allocation
- Advanced AI planning capabilities
- Deeper scenario comparisons
- Support for more datasets
- Faster execution and priority processing
- Collaboration-ready workflows
- Priority email support
Scale
$2,999 / month
- Custom credit allocations
- Advanced multi-workflow planning
- Greater control over AI outputs
- Higher data limits
- Team-based roles and permissions
- Dedicated customer success support
Enterprise
Price varies
- Fully customized deployment model
- Enterprise-grade security and governance
- Advanced internal system integrations
- Custom workflows and approval layers
- SLA-backed performance
- Dedicated account management
TrueGradient FAQs
How long does it take to see results with TrueGradient?
Implementation timelines are compressed from months to weeks. Some brands have reported achieving 10% higher forecast accuracy within just three months of usage.
What is the setup process for the decision engine?
The setup involves three steps: describing your business goal for template customization, connecting your data for model training, and then running scenarios to approve recommendations.
Does TrueGradient integrate with existing tools?
Yes, the platform is designed to plug into existing ERPs, databases, and marketplaces. It currently supports at least 12 major integration partners to maintain seamless data flow.
What core problems does this platform solve?
It addresses lost sales, excess inventory, and fragmented planning by centralizing demand, inventory, and pricing data into a single AI-native operating system.
Is there a free trial or version available?
TrueGradient offers a 'Starter' plan that is free forever and includes 50 monthly credits for core AI-native planning workflows and basic insights.
Open roles
All AI jobsCustomer Success Analyst
Experience Requirements:
1-2Yrs
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