Duckie
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About
Duckie is an AI customer support tool designed for B2B SaaS companies. It offers AI-powered solutions to support tickets, providing faster resolution times and reducing escalations to engineering. Duckie integrates with tools like Slack, Zendesk, and Intercom, and offers features such as auto-responders, draft responders, and an AI copilot to assist support agents. It also analyzes logs and code changes to help troubleshoot technical issues. Duckie boasts continuous self-improvement, learning and adapting with each ticket and user feedback. It provides deep knowledge integration, continuous insights, and advanced AI analysis for high-fidelity and accuracy.
Platform
Task
Features
• ai support agent
• log investigation
• ai support copilot
• auto-updates and reminders
FAQs
Is there a free trial?
Yes, we offer a 14-day free trial for new customers.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
How does onboarding work?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
Pricing Plans
Basic
$499.00 / per month• AI Support Agent (up to 200 issues/mo)
• AI Support Copilot (up to 200 issues/mo)
• 3 Integrations
Team
$99.00 / per month• AI Support Agent (up to 500 issues/mo)
• AI Support Copilot (up to 500 issues/mo)
• 10 Integrations
Enterprise
Let’s chat99.00 / per month• AI Support Agent (Unlimited)
• AI Support Copilot (Unlimited)
• Unlimited Integrations
• Self-hosting Option
• White Glove In-house Tooling Integrations
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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