Wattle
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About
Wattle is an operations management platform designed specifically for service-based businesses like HVAC, plumbing, and electrical services. It centralizes the entire job lifecycle, from the initial customer inquiry to final payment collection. By replacing manual spreadsheets and fragmented paper systems, the tool aims to reduce administrative overhead and improve customer experience through digital convenience. The platform offers a unified dashboard where managers can oversee all active jobs and technician locations in real-time, ensuring that nothing falls through the cracks during busy operational periods. At its core, Wattle uses artificial intelligence to automate complex scheduling and dispatching tasks. Instead of manual coordination, the AI analyzes current schedules to recommend optimal booking times and assign technicians to jobs in seconds. It also includes an automated quotation engine that generates estimates based on predefined pricing rules. Customers can book directly online, view invoices, and make payments, which minimizes the need for back-and-forth communication or payment chasing. This end-to-end automation helps businesses scale without needing to hire additional administrative staff to handle the increased booking volume. The platform is built for service professionals and business owners across various field service industries, including lawn care, septic services, and pest control. It caters to a range of business sizes, offering tiered plans from solo operators to large enterprise teams with unlimited technicians. Managers benefit from increased visibility into field operations, while technicians gain a dedicated interface to manage their assigned jobs and collect payments on-site. The software is designed to be intuitive, requiring minimal training for field staff to adopt, which helps businesses modernize quickly. Wattle distinguishes itself through its focus on intelligent automation rather than simple record-keeping. While traditional Field Service Management software often requires manual technician assignment, Wattle's dispatch AI performs these tasks instantly while still allowing human oversight for final approval. Furthermore, it prioritizes seamless integration with existing accounting software like QuickBooks and Xero, ensuring that operational automation does not create silos in financial reporting. By bridging the gap between customer booking and back-office accounting, Wattle provides a comprehensive solution for modernizing service businesses.
Pros & Cons
Automates technician dispatching in seconds using AI scheduling logic.
Provides a 30-day free trial to explore all platform features.
Integrates directly with popular accounting tools like QuickBooks and Xero.
Gives customers full visibility into their own invoices and bookings via a portal.
Automatically generates quotes based on your specific pricing rules.
Online payment processing carries an additional transaction fee of 2.9% + 30c.
The Basic plan is restricted to only one administrative user.
Significant pricing jumps exist between the entry-level and mid-tier plans.
Some secondary links on the website for demos appear to be non-functional.
Use Cases
HVAC business owners can automate the dispatching of multiple technicians to various sites, saving hours of manual scheduling work each morning.
Plumbing companies can offer instant online booking to customers, eliminating hold times and capturing leads outside of standard business hours.
Lawn care providers can use the automated quotation feature to provide instant estimates to customers based on custom pricing rules.
Field technicians can manage their assigned jobs and collect payments directly through a dedicated portal while on-site.
Septic service companies can use the AI engine to coordinate tanker empties and optimize driver routes efficiently.
Platform
Features
• order management
• online booking system
• instant payment collection
• multi-technician scheduling
• quickbooks and xero integrations
• customer and contractor portals
• automated quotation engine
• ai-powered dispatching
FAQs
What industries is Wattle designed for?
Wattle is built specifically for service-based businesses, including those in HVAC, plumbing, septic services, lawn care, electrical, and pest control industries.
How does the dispatch AI assist with scheduling?
The AI analyzes your technician availability and current schedule to recommend optimal booking times and dispatch multiple technicians in seconds, though you still maintain full manual control.
Does Wattle integrate with other software?
Yes, Wattle integrates with popular accounting and business software such as QuickBooks and Xero to ensure your operational data flows seamlessly into your financial records.
Are there additional fees for online payments?
Yes, while the software facilitates payment collection, online processing through the platform incurs a transaction fee of 2.9% plus 30 cents per transaction.
Can I try Wattle before purchasing a plan?
Wattle offers a 30-day free trial, allowing business owners to test the automated scheduling and management features before committing to a paid subscription.
Pricing Plans
Basic
USD79.00 / per month• 1 user
• Schedule up to 5 techs
• Order management
• Online bookings
• Dispatch AI
Essentials
USD199.00 / per month• Up to 5 users
• Schedule up to 5 techs
• Order management
• Online bookings
• Dispatch AI
Professional
USD349.00 / per month• Up to 10 users
• Schedule up to 10 techs
• Order management
• Online bookings
• Dispatch AI
Enterprise
Unknown Price• Unlimited users
• Unlimited techs
• Order management
• Online bookings
• Dispatch AI
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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