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Cheerlink

VerifiedFreemium
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About

Cheerlink is an AI-powered customer service platform designed to enhance customer engagement, support, and sales operations. It offers an AI chatbot capable of handling up to 90% of customer inquiries automatically, available 24/7 in multiple languages. Features include proactive AI, multi-channel support, brand voice customization, and an AI copilot for human agents with features like reply suggestions, contact highlighting, AI summaries, and AI writing assistance. A mobile app is available for iOS and Android. Pricing plans range from a free plan to a Pro plan with unlimited live chat and increased AI chatbot conversation limits. Thousands of companies worldwide use Cheerlink.

Platform
Web
Task
customer support

Features

ai summary

brand voice customization

ai chatbot

ai writing

proactive ai

contact highlight

reply suggestion

multi-channel support (email, chat, social media)

FAQs

What is Cheerlink?

Cheerlink is a customer service tool that helps increase sales and provides top-notch customer service by enhancing customer engagement, support, and sales operations.

What benefits does Cheerlink offer over traditional support methods?

Cheerlink offers 24/7 availability, instant responses, and the capacity to handle a high volume of inquiries without compromising quality, thus enhancing operational efficiency, unlike traditional support methods.

What is a Conversation in Cheerlink?

A Conversation in Cheerlink encompasses any live chat, email, or social media channel interaction. It can be initiated by a visitor, operator, or automated campaign.

How does the AI Chatbot handle customer inquiries?

Cheerlink AI's chatbot uses the website's data to learn and respond to customer inquiries, handling up to 90% of issues autonomously. It can also be trained with additional content and resources to provide more personalized and accurate responses.

If the AI cannot answer a question, is there a way to retrain it?

Yes, you can provide additional instructions and adjust answers in the "inbox" section to improve the AI's responses over time.

Are there any limits to the amount of documentation I can use to train the chatbot?

Currently, there are no limits. You can upload as many resources as you need to train and refine the AI's capabilities.

Is there a mobile app for Cheerlink?

Yes, Cheerlink offers a native mobile app for better performance and user experience, allowing you to manage conversations on the go.

How does the free trial work?

During the free 14-day trial, you can explore all Cheerlink features and plans to see how they can improve customer service and accelerate sales. No credit card information is required for the trial. At the end of the trial, your account will downgrade to the Free plan unless you choose a paid subscription.

Will Cheerlink slow down my website?

No, Cheerlink is optimized for speed and is SEO-friendly, ensuring it won't negatively impact your website's performance.

Pricing Plans

Free
Free Plan

1 Seat

50 Live chat conversation per month

AI Starter
$19.00 / monthly

Everything in Free

100 Live chat conversation per month

100 AI chatbot conversation per month

Set up your AI chatbot brand voice

AI chatbot available 24/7, reply in up to 70 languages

AI sales rep recommending products

AI helps customers check orders

Advanced
$29.00 / monthly

Everything in AI Starter

300 Live chat conversation per month

300 AI chatbot conversation per month

Facebook and Instagram integration

Email forwarding

Email and SMS marketing campaigns

Set up your branded domain

Pro
$99.00 / monthly

Everything in Advanced

Unlimited live chat conversation per month

1,200 AI chatbot conversation per month

AI learned and improved itself

Priority 24/7 support

Job Opportunities

There are currently no job postings for this AI tool.

Explore AI Career Opportunities

Social Media

discord

Mobile Apps

Ratings & Reviews

Average Rating: 5.0

5 Stars:

2 Ratings

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0 Ratings

User Reviews

1/3/2025

Powerful AI Chatbot and Customer Service!

1/3/2025

The Cheerlink team have nailed it! They really have taken the time and researched what most businesses are looking for in a chat app.

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