Kommunicate
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About
Kommunicate is an AI-powered customer service automation platform designed to facilitate effective communication between businesses and their customers through chatbot services and live chat support. With features like a no-code chatbot builder, integrations with existing customer service tools, and support for over 100 languages, Kommunicate enables enterprises to enhance their customer service experience. It offers plans for varying business sizes, including Lite, Advanced, and Enterprise options, with benefits like increased response accuracy and reduced resolution times. The tool is particularly valued for its capability to automate queries efficiently, delivering empathetic support by integrating human agents when necessary.
Platform
Task
Features
• supports multiple languages
• generative ai capabilities
• no-code ai chatbot builder
• http api access for deeper integrations
• integrates with crm and helpdesk systems
• omnichannel messaging support
• customizable chatbot persona
FAQs
Does Kommunicate support generative AI features?
Yes, the Kommunicate AI chatbot is powered by OpenAI's GPT 3.5 and GPT 4. It allows businesses to provide instant, accurate responses while setting the tone to align with their brand.
Where can I integrate the Kommunicate chatbot?
You can deploy the Kommunicate AI chatbot on websites, Android apps, iOS apps, and messaging platforms like WhatsApp, Facebook Messenger, Viber, Telegram, and Line.
Can I integrate Kommunicate with ticketing CRM?
Yes, you can integrate the Kommunicate AI chatbot with platforms like Zendesk, Freshdesk, Salesforce, and Helpscout.
Can the Kommunicate AI chatbot handle queries in multiple languages?
Yes, it supports over 100 languages including Spanish, Italian, Portuguese, Arabic, and all Indian native languages.
How can I train the Kommunicate AI chatbot using my own data?
You can train it with multiple website URLs, help center articles, and documents such as Excel files and PDFs.
Does Kommunicate support live chat?
Yes, it includes a seamless bot-to-human handoff based on predefined triggers.
Pricing Plans
Lite
USD100.00 / per month• 1000 messages/month
• Train LLM on your data (OpenAI, Anthropic, Google Gemini)
• Deploy on web and WhatsApp
• Human-agent handoff
• Open AI, Dialogflow, IBM Watson, Amazon Lex integration
• 3 months chat history
Advanced
USD200.00 / per month• 5000 messages/month
• Multi-lingual chatbots & real-time translations for agents
• Mobile SDKs (iOS, Android, Flutter, React Native)
• Messaging platforms integration
• Bot & agent analytics
• 1 year chat history
Enterprise
Unknown Price• Custom messages with dedicated support
• Unlimited training on your data
• Ticketing, Help Center & CRM integrations (Zendesk, Freshdesk, Hubspot, Pipedrive)
• Whitelabel solutions
• SSO login
• Unlimited chat history
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