ResolveAI
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About
ResolveAI is a comprehensive platform designed to help businesses create custom AI chatbots powered by ChatGPT technology. By connecting various data resources such as website URLs, documents, and other text-based files, users can train an intelligent assistant that understands their specific business context. The primary goal is to provide 24/7 automated engagement without requiring coding knowledge, allowing companies to respond to customer inquiries instantly and accurately across multiple digital channels. The tool operates by indexing uploaded training data—ranging from 500,000 characters on the basic plan to unlimited capacity on higher tiers—to create a robust knowledge base. Users can fully customize the chatbot's persona and communication style to align with their brand identity. Beyond simple text responses, ResolveAI includes advanced functionalities like human live chat takeover, which allows staff to step into conversations when needed. It also features a specialized booking assistant for scheduling meetings and API-based tools for remote data lookups and triggers during active sessions. This solution is particularly effective for marketing, sales, and customer support teams across various industries like e-commerce, banking, and real estate. It integrates directly with popular communication channels including WhatsApp, Facebook Messenger, Slack, Shopify, and WordPress. Small business owners can use it to handle repetitive FAQs, while larger enterprises might leverage the Expert plan for high-volume messaging and sophisticated workflow automations via ChatGPT 4. What sets ResolveAI apart is its flexibility in model choice and data handling; the platform provides a seamless transition between AI and human agents, ensuring that complex queries are never lost.
Pros & Cons
Supports seamless human takeover for complex customer support scenarios.
Offers a 10-day free trial to test all features before committing.
Integrates with popular platforms like Shopify, WordPress, and WhatsApp.
Allows using a personal OpenAI API key for unlimited messages on the Expert plan.
Includes a specialized booking assistant for automated meeting scheduling.
Branding removal requires an additional monthly fee of $39 across all plans.
Access to the ChatGPT 4 model is restricted to the Enhanced and Expert tiers.
The Basic plan is strictly limited to 20 training data sources.
Character limits on training data apply unless using a personal API key on the highest tier.
Use Cases
E-commerce store owners can integrate the bot with Shopify to handle order status inquiries and product FAQs automatically.
Sales teams can use the booking assistant feature to qualify leads and schedule meetings directly through the chat interface.
Customer support managers can deploy the bot on WhatsApp to provide 24/7 assistance while retaining the ability for agents to intervene.
Marketing agencies can create custom-branded personas for different clients to ensure consistent brand voice across all digital interactions.
Business operations teams can use API-based tools to trigger internal workflows or look up remote data during customer conversations.
Platform
Task
Features
• multilingual support
• human live chat takeover
• multi-channel integrations
• chatgpt 4 integration
• api-based tools
• website & document training
• booking assistant
• custom ai persona
FAQs
How do I train the chatbot with my own data?
You can connect your website pages, upload PDF or text documents, or provide raw text snippets as training sources. The AI then processes these resources to answer questions based on your specific business information.
Can a human agent take over the conversation from the AI?
Yes, all plans include a human live chat takeover feature. This allows your team to monitor AI conversations in real-time and intervene whenever a personal touch or complex problem-solving is required.
Does it support languages other than English?
ResolveAI offers full multilingual support across all its plans. The chatbot is capable of understanding and responding in all major languages, making it suitable for businesses with a global customer base.
What platforms can I integrate the chatbot with?
The platform integrates with major messaging and CMS tools including WhatsApp, Facebook Messenger, Slack, WordPress, and Shopify. This allows you to deploy your trained chatbot across various customer touchpoints easily.
Is there a limit on the amount of training data I can use?
Limits vary by plan; the Basic plan allows 500K characters, while the Enhanced plan offers 5M. The Expert plan allows for unlimited characters if you choose to use your own OpenAI API key.
Pricing Plans
Basic
USD9.00 / per month• 1 Chatbot
• ChatGPT 3.5 turbo
• 20 training data sources
• 500K training characters
• 2,000 AI messages / month
• Human live chat takeover
• WhatsApp, Messenger, Slack
• Booking assistant
• Custom AI persona
• API based tools
Enhanced
USD29.00 / per month• 1 Chatbot
• ChatGPT 4 + 3.5 turbo
• Unlimited training sources
• 5M training characters
• 4,000 AI messages / month
• Human live chat takeover
• WhatsApp, Messenger, Slack
• Booking assistant
• Custom AI persona
• API based tools
Expert
USD79.00 / per month• 1 Chatbot
• ChatGPT 4 + 3.5 turbo
• Unlimited training sources
• Unlimited training characters
• Unlimited AI messages / month
• Human live chat takeover
• WhatsApp, Messenger, Slack
• Booking assistant
• Custom AI persona
• API based tools
Free Trial
Free Plan• Full access to features
• 10-day duration
• Chatbot creation
• Data source training
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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