Web2Chat
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About
Transform your startup's customer service with Web2Chat. Integrate a custom chatbot, streamline support with an intuitive ticketing system, and enhance user engagement with a comprehensive knowledge base. Empower your small team and deliver exceptional customer experiences. All your Live Chat, Ticketing, Knowledge Base, CRM, and News Center are in one organized place. Web2Chat ensures you're present with answers, consolidates communications, and simplifies management. It features Aura, an AI assistant powered by ChatGPT, providing AI-powered responses based on your content, with seamless handoff to human agents. The platform also includes a unified inbox, customizable chat widgets, and extensive self-service options, all designed to boost satisfaction and efficiency for startups.
Platform
Task
Features
• multilingual support
• shared inbox
• knowledge base
• ticketing system
• crm features
• ai content training
• ai-powered chatbot (aura)
• messenger (real-time chat)
FAQs
What is AI and Human Support?
Web2Chat combines AI-powered responses via ChatGPT with human support, ensuring that your customers always get the help they need.
How do message credits work?
Message credits are used when the AI responds to a message. Each plan includes a certain number of message credits, and additional credits can be purchased as needed.
Can I add text content to train the chatbot if I don't have web pages to scrape or files to upload?
Yes, you can add text content directly to train the chatbot.
Can I upload files to train the chatbot?
Yes, you can upload files to provide content for training the chatbot.
What type of content can we use to train the chatbot?
You can use various types of content, including text snippets, web pages, and uploaded files, to train the chatbot.
How does the Messenger feature work?
The Messenger feature provides an efficient and interactive chat interface, allowing you to support your customers in real-time.
How do I create a Knowledge Base?
You can create and manage self-help articles in the Knowledge Base, providing valuable information to your customers.
Can I customize my Help Center?
Yes, you can tailor your help center with advanced customization options to fit your brand and needs.
What is the News Center?
The News Center allows you to publish updates, news articles, and changelogs to keep your customers informed.
Is Multilingual Support available?
Yes, Web2Chat offers support in 45+ languages, making it easy to serve a global audience.
Can I manage my teammates?
Yes, you can manage and assign tasks to team members, ensuring efficient collaboration.
Can I customize widgets?
Yes, you can design widgets to fit your brand and needs, ensuring a consistent user experience.
Is our data safe?
Yes, Web2Chat ensures data security with robust encryption, protecting your customer information.
Are there any hidden fees?
No, there are no hidden fees. All costs are transparently listed in our pricing plans.
Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade or downgrade your plan at any time to suit your needs.
Pricing Plans
Free
Free Plan• Unlimited Agents
• Website chat widget
• Shared inbox
• Unlimited conversations
• Unlimited history
• Email integration
• Knowledge base
• News Center
• Ticketing System
• Lead Generation
Remove Branding
USD29.00 / per month• All features included in the Free Plan
• Custom Domain for Help Center
• Custom Domain for News Center
• Remove Web2Chat Branding
• Customizable Email Domain
Growth
USD19.00 / per month• All features included in the Free Plan
• 2,000 message credits/month
• 11,000,000 characters/chatbot
• Upto 200 training web pages
• 10 file uploads
Business
USD49.00 / per month• All features included in the Free Plan
• 5,000 message credits/month
• Upto 2,000 training web pages
• 100 file uploads
Enterprise
USD99.00 / per month• All features included in the Free Plan
• 10,000 message credits/month
• Upto 10,000 training web pages
• 500 file uploads
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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