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Customer Success Manager
Access Dutch real estate data and AI-powered home valuations via flexible APIs to enhance customer journeys for mortgage advisors, developers, and marketers.
Benefits:
Competitive annual salary
Performance-based bonus scheme
25 vacation days and 8% holiday allowance
Pension scheme and travel/home office allowances
Budget for training, courses, and conferences
Experience Requirements:
A few years of experience in Customer Success, account management, or B2B SaaS roles
Experience with APIs or software sales is a major plus
Other Requirements:
Fluent in Dutch and English
Familiarity with HubSpot CRM
Enthusiasm for AI tools such as ChatGPT
Strong communication, analytical, and result-oriented skills
Responsibilities:
Guide new customers through the integration of APIs into their systems
Provide training and support to ensure customers fully utilize solutions
Proactively introduce new features to help customers innovate
Maintain customer relationships and identify upselling opportunities
Act as a trusted advisor and voice of the customer within the company
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