Zoetis Taps Infosys for Major AI-Powered Digital Transformation in Animal Health

Global IT services giant Infosys and Zoetis, the world's leading animal health company, have entered into a long-term strategic collaboration to transform Zoetis's digital and IT infrastructure through the integration of advanced artificial intelligence solutions.[1][2] This partnership is designed to enhance operational efficiency, reduce complexity, and provide Zoetis with the agility needed to navigate the evolving business landscape and meet shifting customer demands.[3][4] The collaboration underscores a significant trend in the animal health sector, highlighting the increasing reliance on data and AI to drive innovation and deliver value to veterinarians, livestock producers, and pet owners globally.[5][6]

The core of the partnership focuses on leveraging Infosys's expertise in AI and automation to modernize and streamline Zoetis's IT operations.[3][6] By integrating cutting-edge AI-powered services, the collaboration aims to support Zoetis's long-term business objectives and reinforce its leadership position in the animal health industry through digital innovation.[5][6] Subhro Mallik, Executive Vice President and Global Head of Life Sciences at Infosys, noted that the transformative journey will reduce operational complexity for Zoetis.[4] For Zoetis, a Fortune 500 company with significant global operations, this move aligns with its broader strategy of digital transformation, which has been a key focus for several years.[3][7][8] The company has been actively investing in building a robust digital, data, and analytics culture to enable more nimble business decisions and to better anticipate customer needs through predictive analytics.[9]

This collaboration is not just an IT upgrade; it represents a deeper commitment to embedding digital and data analytics into the very fabric of Zoetis's operations. The company has previously focused on using analytics to provide actionable insights for its sales force, improve supply chain forecasting, and accelerate research and clinical development.[9] The partnership with Infosys is expected to amplify these efforts, providing more sophisticated tools and capabilities.[1][10] Keith Sarbaugh, Executive Vice President and Chief Data and Technology Officer at Zoetis, stated that the collaboration will help improve operational efficiency as the company delivers value to its global customers.[3] This reflects a larger industry trend where AI is being used to analyze complex datasets for everything from disease prediction to personalized treatment plans for animals.[11][12] The global AI in animal health market is on a significant growth trajectory, driven by the expanding applications of AI and the increasing availability of data from electronic health records, medical imaging, and even wearables.[13][14]

For Infosys, this partnership reinforces its position as a key player in providing tailored digital solutions for the life sciences sector.[5][3] The company has been actively developing platforms, such as the Infosys Life Science Commercial Insights Platform, designed to help pharmaceutical and life sciences companies harness data for operational efficiency and improved outcomes.[15][16] By enabling clients with an AI-first core and agile digital solutions, Infosys aims to drive continuous improvement and innovation.[5] The collaboration with Zoetis is a prominent example of Infosys's strategy to deliver practical AI innovations that address specific industry needs.[10] This partnership will likely involve modernizing IT infrastructure, integrating AI and automation into daily operations, and enhancing Zoetis's responsiveness to market dynamics.[3]

In conclusion, the strategic alliance between Zoetis and Infosys marks a pivotal development in the digital evolution of the animal health industry. By integrating advanced AI and automation, Zoetis is poised to enhance its operational agility and continue its leadership in advancing animal care.[1][5] This move is indicative of a broader industry shift towards precision livestock farming and personalized pet care, all powered by data-driven insights.[11][17] The partnership not only aims to achieve immediate goals of operational efficiency but also supports the long-term vision of a more interconnected and technologically advanced animal health ecosystem, where AI-powered solutions lead to better health outcomes for animals worldwide.[12][13]