New York Leads Nation: Companies Must Disclose AI-Set Personalized Prices
New York's landmark law exposes surveillance pricing, empowering shoppers to know when algorithms use their data.
December 1, 2025

In an unprecedented move to bring transparency to the often-opaque world of online shopping, New York has implemented the nation's first law mandating that businesses disclose when they use algorithms to set personalized prices for consumers. The Algorithmic Pricing Disclosure Act, which took effect in November 2025, forces companies doing business in the state to reveal when a customer's personal data has been used to calculate the price they see. This landmark legislation shines a spotlight on the growing practice of "surveillance pricing," where a person's digital footprint can lead them to pay a different price for the same product than the person shopping right next to them. The law has ignited a national conversation about fairness, privacy, and the use of artificial intelligence in the digital marketplace, positioning New York at the forefront of a burgeoning effort to regulate the algorithmic economy.
The core of the new regulation is a straightforward, yet powerful, disclosure requirement. Any business that uses an algorithm informed by a consumer's personal data to dynamically set the price of a good or service must now display a clear and conspicuous message: "THIS PRICE WAS SET BY AN ALGORITHM USING YOUR PERSONAL DATA."[1][2][3] This notice must appear near the price itself, in the same medium, making it easily visible and understandable.[2] The law defines "personal data" broadly, including not just obvious identifiers but any information that could be reasonably linked to a specific consumer or device, such as browsing history, shopping habits, or location data inferred from a ZIP code.[2] Enforcement of the Act falls to the New York Attorney General, Letitia James, whose office can issue cease-and-desist orders and impose civil penalties of up to $1,000 per violation.[1][4] Ahead of the law's effective date, Attorney General James issued a consumer alert, vowing to take action against companies that mislead New Yorkers and encouraging the public to report non-compliant businesses.[5] The law provides limited exceptions for certain regulated industries like insurance and finance, and for some subscription-based services.[1][4]
The practice of algorithmic pricing, also known as personalized or dynamic pricing, leverages vast amounts of consumer data to tailor prices in real time.[5][3] Companies argue these AI-driven systems enhance efficiency and can offer targeted discounts to consumers.[6] This can manifest as loyalty program deals, personalized digital coupons, or promotions for abandoning an online shopping cart.[7] However, consumer advocates raise significant concerns about fairness and potential discrimination. Examples cited by the Attorney General's office include customers being charged more for hotel rooms when booking from a high-income ZIP code or seeing prices on a retailer's app increase when they are physically inside the store.[5][3] This ability to charge different people different prices for the same product based on their perceived willingness to pay has drawn criticism for creating an uneven playing field. The data used can include a wide array of information, from a user's location and purchase history to the type of device they are using, all of which can be used to infer economic status and price sensitivity.[8]
The New York law has sent ripples through the retail and technology industries and is viewed as a potential bellwether for regulation across the United States. The legislation survived an early legal challenge from the National Retail Federation (NRF), which argued the mandated disclosure was a form of compelled speech that violated the First Amendment by forcing businesses to convey a "misleading and controverted government-scripted opinion."[2][9] A federal judge dismissed the lawsuit, ruling the statement was "factual and uncontroversial" and served the state's legitimate interest in keeping consumers informed.[2][9] Critics of the law, however, maintain that the disclosure is overly simplistic and could needlessly alarm consumers about common and often beneficial marketing practices like offering discounts.[7] They argue it could stifle innovation and discourage the use of legitimate pricing tools that can ultimately lower prices for many consumers.[7] The law's implementation is part of a broader trend of increased scrutiny on algorithmic systems, with other states like California also considering bills to rein in surveillance pricing.[7] In comparison, Europe has generally adopted a stricter stance on data privacy through its General Data Protection Regulation (GDPR), which governs the collection and use of personal data that fuels personalized pricing and contains rules regarding automated decision-making.[10][11] While New York's law focuses on transparency rather than prohibition, it signals a growing appetite in the U.S. for holding the AI industry accountable for its impact on consumers.
In conclusion, New York's Algorithmic Pricing Disclosure Act marks a pivotal moment in consumer protection for the digital age. By forcing a degree of transparency upon the black box of personalized pricing, the law empowers consumers with the knowledge that their data is being used to determine what they pay. It represents a significant first step in addressing the economic and ethical questions posed by artificial intelligence in commerce. While the long-term impacts on business innovation and consumer behavior remain to be seen, the law has undeniably changed the landscape, drawing a clear line in the sand that may inspire other states to follow suit. The message from New York is clear: in the age of the algorithm, transparency is not just a preference but a right, ensuring that the digital marketplace becomes more equitable for the very consumers who drive it.