Evergent's New Hyderabad AI Centre Drives India's Global Tech Ascent

Evergent Technologies, a California-based company specializing in AI-powered Software-as-a-Service (SaaS) solutions, has officially launched its Global Value Centre (GVC) in Hyderabad, India.[1][2][3][4] This new facility is positioned as a strategic product and innovation hub for the company, which provides monetization and customer lifecycle management solutions to the media, entertainment, telecommunications, and digital consumer businesses.[3][4] The company already has a significant presence in Hyderabad, with over 600 engineering and AI professionals, and plans to aggressively expand its workforce at the new GVC to more than 1,000 employees by the end of 2025.[1][2][3][4] This move underscores Hyderabad's growing importance as a global technology and AI talent hub and signals Evergent's commitment to leveraging Indian expertise for its worldwide operations. The platform developed by Evergent in India currently manages over 920 million subscribers for its global clients, highlighting the scale and capability of its Indian operations.[1][4][5]

The inauguration of the Global Value Centre was attended by Telangana's Minister for Information Technology and Industries, D. Sridhar Babu, who highlighted the state's ambition to contribute significantly to India's economy.[1][2][3][4] He emphasized that Telangana aims to contribute USD 1 trillion to India's economy in the next decade by shifting from volume-led to value-led growth, focusing on high-impact areas such as AI, semiconductors, defense, and deep-tech.[1][2][3] The minister stated that the launch of Evergent's GVC aligns with this vision, marking a step towards building high-value intellectual property and global products from Telangana by harnessing the region's deep tech talent and fostering innovation at scale.[1][4] Evergent's founder and CEO, Vijay Sajja, who was also present, reiterated that while the company's global headquarters are in Sunnyvale, California, Hyderabad has been crucial to its success.[1][5] He pointed to the combination of Silicon Valley innovation with Indian engineering talent as a key factor in building mission-critical, AI-driven SaaS solutions that power monetization for major global media companies.[1][5] Hyderabad's exceptional engineering talent is at the core of Evergent's innovation, developing world-class IP and managing a vast subscriber base.[1][4][5]

Hyderabad's emergence as a preferred destination for technology and AI companies is not accidental. The city offers a robust ecosystem that includes a large pool of skilled tech professionals, supportive government policies, and a burgeoning innovation culture.[6][7][8][9][10] The Telangana government has been proactive in promoting the state as a hub for emerging technologies.[11][8][10] Initiatives like the declaration of 2020 as the "Year of AI," the planned development of a 200-acre AI City in Hyderabad's Future City, and collaborations with industry and academia to enhance AI skills are testaments to this commitment.[11][6][8][10] The government aims to transform Hyderabad into the AI Capital of India.[11][12] Hyderabad is already home to numerous IT companies, both large and small, employing hundreds of thousands of professionals.[8][13] Major global tech players like Google, Microsoft, Amazon, JP Morgan, and Meta have significant operations in the city, often focused on AI and R&D.[7][9] The city is recognized for its cost-effectiveness compared to other tech hubs, along with its cultural diversity and availability of talent, making it an attractive location for businesses to innovate and grow.[7][9] The presence of premier educational institutions further ensures a steady supply of skilled graduates.[9]

Evergent's core business revolves around providing AI-driven solutions that help media, entertainment, and telecommunications companies manage the entire subscriber lifecycle, from acquisition and engagement to retention and monetization.[14][15][16][17] The company's platform leverages AI to deliver predictive, personalized solutions, enabling its clients to grow and retain subscribers effectively.[1][4][5] Its technology has been used to onboard and manage relationships with over 920 million users across more than 180 countries for clients including major names like HBO, FOX, the NBA, Sky, and Sony Pictures.[1][4][18][14][19] The expansion in Hyderabad will further bolster Evergent's AI capabilities, particularly in areas like churn prediction (with reported 97% accuracy), dynamic pricing, personalized offers, and intelligent payment retries.[14][16][20] The large dataset generated from managing over 920 million subscribers provides a significant advantage for developing and refining these AI-driven business intelligence tools.[1][5] The focus on AI is critical as media companies increasingly rely on data-driven insights to understand consumer behavior, personalize content, and optimize revenue in a competitive global market.[18][14][16][17]

The establishment of Evergent's Global Value Centre and its ambitious hiring plans carry significant implications for both the company and the AI industry in Hyderabad. For Evergent, it signifies a deeper investment in a region that has already proven vital to its product development and innovation.[1][5] It allows the company to scale its operations, tap into a growing talent pool, and further enhance its AI-powered offerings. For Hyderabad, it reinforces its status as a global R&D and AI hub, attracting further investment and creating high-value jobs.[12][7][10] The focus on "value-led growth" and the creation of intellectual property within the GVC, as highlighted by Minister Sridhar Babu, aligns with India's broader ambitions to move up the technology value chain.[1][3] The success of companies like Evergent in leveraging Indian talent for sophisticated AI and SaaS development will likely encourage other global firms to expand their R&D and innovation footprints in the country. This contributes to the development of a skilled workforce, fosters a culture of innovation, and strengthens India's position in the global AI landscape.[7][9] The continued growth of such centers also addresses concerns about industry-aligned skills among graduates, as companies like Evergent often provide specialized training and real-world experience in cutting-edge technologies.[11]

In conclusion, Evergent's launch of its Global Value Centre in Hyderabad and its goal of reaching 1,000 employees by the end of 2025 is a noteworthy development.[1][2][3][4] It reflects the company's confidence in Hyderabad's tech talent and ecosystem, particularly in the field of Artificial Intelligence.[1][4][5] This expansion not only supports Evergent's growth in providing AI-powered monetization solutions for the global media and telecom industries but also contributes to Hyderabad's and Telangana's aspirations of becoming a leading global hub for technology and AI innovation.[1][11][12][10] The synergy between Evergent's strategic goals and Hyderabad's strengths promises to drive further innovation and create significant opportunities in the rapidly evolving AI sector.