VOXIBOT
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About
VOXIBOT is an advanced AI-powered vocal assistant that revolutionizes phone services by automating over half of incoming calls. It's available 24/7, providing rapid and efficient responses through natural vocal interaction. Utilizing NLU (Natural Language Understanding) and advanced speech synthesis and recognition engines, VOXIBOT can understand user intent and respond dynamically with emotional expression. It aims to reduce call processing costs, improve customer satisfaction, generate leads, and boost conversion rates. The platform integrates AI and telecom services, offering features like unlimited simultaneous calls, 100% call coverage, intelligent recall management, transfer to human agents, call recording, SMS/MMS sending, statistics, API, SIP interface, and multilingual support. VOXIBOT is adaptable to all sectors and types of calls (inbound/outbound), and it's easy to configure and integrate with existing telephony and business applications like CRM/ERP. Developed in France with over 15 years of expertise in voice servers and AI.
Platform
Task
Features
• statistics and dashboards
• sms/mms sending
• call recording and traceability
• transfer to an advisor if needed
• intelligent callback and overflow management
• 100% call response rate - 24/7
• unlimited simultaneous calls
• ai and proprietary transcription engine
FAQs
What is the commitment duration for a Voxibot callbot?
We offer great flexibility regarding commitment. We propose monthly contracts without specific duration commitments, allowing your company to easily adapt callbot usage to its needs.
How long does it take to deploy a Voxibot vocal assistant?
Callbot deployment can vary based on system complexity and your company's specific requirements. Generally, deployment can take a few weeks to several months.
Why use Artificial Intelligence in a callbot?
AI enables the callbot to quickly understand and analyze customer requests using machine learning and natural language processing, providing fast and precise automated responses.
What are the benefits?
Benefits include 24/7 availability, reduced operational costs, quick and consistent responses, efficient peak call management, and data analysis for optimizing customer service.
What are the use cases for a Voxibot callbot?
Common uses include managing assistance requests, appointment scheduling, after-sales service, feedback collection, payment processing, call qualification, recruitment pre-qualification, order taking, and delivery tracking.
What is the difference between an Interactive Voice System (IVR) and a Callbot?
An IVR uses predefined menus and recorded responses, while a callbot, powered by AI (Machine Learning, NLP), understands natural language for more complex, dynamic conversations and autonomous call management.
How do I configure my telephone exchange with VOXIBOT?
Define objectives, then use VOXIBOT’s APIs and SIP interface to connect it to your phone system, configuring call routing. Our team assists with script creation, configuration, and integration with your applications.
Can I connect VOXIBOT to my CRM?
Yes, VOXIBOT connects to CRM/ERP via APIs to collect, transmit, and use customer data from phone interactions, improving customer relations and increasing operational efficiency through task automation.
Pricing Plans
Flexible Pricing
Unknown Price• Monthly contracts without specific commitment
• Price per call
• Flexible and customized based on company size, call volume, and features required
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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