Servicely
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About
Servicely is an agentic AI-powered service management platform designed to transform service delivery, accelerate work, and augment agent expertise across the entire enterprise. It unifies service management into one centralized, no-code/low-code platform, streamlining processes by automating repetitive tasks and integrating various systems. Native Generative AI empowers self-service, accelerates response times, and acts as a reliable copilot for service teams. Born in the era of AI, Servicely aims to democratize AI's power, making it accessible and affordable for organizations of all sizes. It is an infinitely flexible, extensible, and scalable solution, helping businesses eliminate data silos and productivity roadblocks, leading to faster resolutions and happier end-users.
Platform
Features
• agentic ai-powered service management
• faster incident resolution
• rapid deployment & easy migration
• robust system integrations
• self-service portal for end-users
• embedded generative ai (virtual agent & copilot)
• no-code/low-code workflow automation
• unified platform for enterprise service management
FAQs
What is Servicely?
Servicely is a highly-configurable cloud-based service management platform focussed on transforming service delivery, eliminating barriers to work and data silos, and making work flow. Servicely provides a single system of record for service management across your entire enterprise, from IT to HR, customer service, legal, project management and more. With your processes transformed and digitised with Servicely, you can build workflow automation and orchestration processes to reduce manual work and speed up your service delivery. Most importantly, Servicely was born in the era of AI, and it’s native AI can be utilised as a 24/7 virtual agent, copilot to your service teams, and so much more.
What can Servicely do?
Servicely can become the single source of record for service management across your entire business. The platform is highly configurable and extensible, allowing for solutions that deliver: Enterprise Service Management, IT Service Management, IT Asset Management, HR Service Delivery, Project Portfolio Management, Customer Service Management, SecOps management, Risk Management, Legal Service Delivery. Servicely is a no-code/low-code platform that enables users to build complex workflow orchestrations, with robust integrations across a range of platforms and systems.
How can I access a demo or trial?
We’d love to get to know you and the challenges you’re looking to solve with Servicely. Our team would be happy to set up a time to take you through a demo of Servicely - simply get in touch here.
How much does Servicely cost?
Servicely was founded on the principle that enterprise software should be accessible, affordable, and deliver exceptional value to customers. We have designed a pricing model that is transparent, straightforward, and predictable, ensuring no hidden costs. Contact our team to understand what Servicely will cost for your business.
How can I migrate my service management to Servicely?
Migration from another service management platform to Servicely is easier than anticipated due to high ITIL-aligned pre-configuration and its no/low-code nature, allowing easy migration of complex configurations. Our team can quickly understand your current setup and migrate it.
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