RozieAI
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About
RozieAI is a co-innovation partner that helps organizations create personalized customer experiences using AI and behavioral science. They offer consulting and solutions including GenAgents (a generative AI-powered team of agents), ELSA (generative AI language building blocks), and a Smart Contact Center suite. Their services focus on improving customer experience (CX) through memory and intuition, enhancing employee experience (EX), and building responsible, managed, and configurable AI solutions. They offer a white-glove experience innovation practice with a methodology built around user research, choice economics, strategic visioning, design thinking, and operational adaptive design. They've worked with various clients, including insurers and telecom companies, to achieve significant improvements in customer engagement and operational efficiency.
Platform
Features
• workflow automation
• conversational ai
• generative ai
• personalized customer experiences
• knowledge discovery
• cx excellence
• digital engagement
• experience design
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