Promptify
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About
Promptify is a platform designed for businesses to build and deploy intelligent AI support agents directly onto their websites. Unlike traditional chatbot platforms that charge a premium for AI usage, Promptify operates on a Bring Your Own AI (BYOAI) model. This allows users to connect their existing AI provider accounts directly to the service, ensuring they only pay for actual consumption without additional markups. The primary goal is to provide a seamless interface between a company's knowledge base and its customers, enabling 24/7 automated assistance that scales without increasing overhead. The setup process involves three main stages: connecting an AI account, training the agent, and deployment. Users can point the platform toward their website, documentation, or help centers, allowing the AI to learn from existing content. The agent then utilizes this information to resolve customer queries instantly. Notable features include a shared inbox for human monitoring, automated escalation protocols that route complex issues to human team members with full context, and support for dozens of languages. It also offers global edge deployment across over 300 locations to ensure fast response times for users worldwide. This tool is particularly well-suited for early-stage startups and small-to-mid-sized SaaS teams that need to manage growing support volumes without a linear increase in headcount. Because it integrates with the user's own AI account, it appeals to technical teams or businesses that prioritize transparency and data control. It is also an effective solution for companies with international customer bases, as the multilingual capabilities allow for localized support without hiring dedicated staff for every language spoken by their visitors. What sets Promptify apart from competitors is its transparent pricing model and lack of vendor lock-in. By decoupling the AI intelligence from the platform's management tools, users retain full control over their AI spend and provider choice. Furthermore, the ability to embed the agent on unlimited websites across all paid tiers offers significant flexibility for businesses managing multiple brands or subdomains. The focus on privacy and edge deployment further distinguishes it as a performance-oriented solution for professional environments.
Pros & Cons
Eliminates AI markups by allowing users to connect their own provider accounts.
Supports unlimited website embeds across all paid subscription tiers.
Provides 24/7 multilingual support capabilities in dozens of languages.
Features seamless human handoff with full conversation context for the team.
Global edge deployment ensures low latency and high performance for international users.
Requires maintaining a separate AI provider account for all paid service tiers.
Removing the 'Powered by Promptify' branding requires a high annual fee of $1,500.
The Starter plan is limited to only one team member seat.
Monthly paid plans do not include the underlying cost of AI tokens and usage.
Use Cases
Early-stage startups can use the Starter plan to automate 24/7 FAQ responses, allowing founders to handle support without manual monitoring.
Small SaaS teams can deploy the Growth plan to manage higher ticket volumes by using AI for first-line support while escalating complex issues.
International e-commerce brands can utilize the multilingual capabilities to provide instant customer service in dozens of languages without extra staff.
Documentation-heavy businesses can point the AI at their help center to reduce the number of repeat technical questions reaching their engineers.
Customer success managers can use the shared inbox and human handoff to monitor AI interactions and step in for high-value client conversations.
Platform
Task
Features
• shared team inbox
• automated faq resolution
• unlimited website embeds
• global edge deployment (300+ locations)
• multilingual support (dozens of languages)
• human handoff protocol
• website content training
• own ai account integration
FAQs
Do I need my own AI account to use Promptify?
Yes, Promptify requires you to connect your own AI provider account for all paid plans. This ensures you only pay the direct cost of AI usage with no additional markups from the platform.
Can the AI agent handle human handoffs?
Yes, the platform includes a human handoff feature that routes conversations to your team when a query needs personal attention. It provides the full context of the AI interaction to the human agent.
What content can I train the agent on?
You can train your agent by pointing it at your website URLs, documentation, or help centers. It can process up to 100 website sources on the standard paid plans to learn your business info.
Is the support agent multilingual?
Yes, Promptify agents can assist visitors in their preferred language. The AI naturally responds in dozens of different languages to provide a localized experience for global users without extra setup.
Where is the customer data hosted and served from?
The platform uses global edge deployment across 300+ locations worldwide. This keeps customer data protected and ensures fast, compliant responses by serving content from the location closest to the user.
Pricing Plans
Starter
USD19.00 / per month• Connect your own AI account
• 500 active conversations / month
• 1 seat included
• 100 website sources
• 1,000 notes
• Embed on unlimited websites
• Human handoff
• Multilingual support
Growth
USD59.00 / per month• Connect your own AI account
• 2,000 active conversations / month
• 3 seats included
• 100 website sources
• 1,000 notes
• Embed on unlimited websites
• Priority support
• Human handoff
Custom
Unknown Price• Connect your own AI account
• Custom conversation limits
• Custom seat limits
• Dedicated priority support
• Enterprise-grade solutions
7-day trial
Free Plan• 500 active conversations
• 3 seats included
• 100 website sources
• 20 notes
• AI usage included (trial only)
• Human handoff
• Multilingual support
• Global deployment
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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