mxHERO
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About
mxHERO is an AI-powered email management solution that provides security, governance, productivity, and insights for email. It helps organizations manage email content in their cloud storage service by capturing and automatically filing email messages based on criteria. It uses AI to classify and automatically route emails, secure sensitive email attachments, and reduce email data sprawl. mxHERO also helps organizations reduce CO2 emissions by reducing email processing.
Platform
Task
Features
• email content management
• email governance
• ai email filing automation
• ai email routing
• ransom radar
• attachment protection
• digital hygiene
• email security
FAQs
When mxHERO places a URL into an outgoing email (in lieu of attachment), can the system set one rule for employee recipients within my domain and yet another rule for external recipients of that same email?
Yes, every recipient can have unique rules established whether inside of your organization or for external recipients outside of your organization.
Can mxHero be deployed for a specific set of users vs. organization-wide?
mxHero can be deployed for a single user, a business unit, a project team, or deployed in an end-to-end organizational-wide rollout. It’s all up to the customer.
Can mxHERO auto-detect PII, SSNs, credit card numbers, or other flagged content and quarantine those email assets when being sent by a user?
Yes. mxHERO is intelligent in that it can inspect digital content during our 'capture' processing such that PII and other sensitive information can be detected and rules established to support URL limitations, password protections, and even content quarantine setups based on our customer's content rules.
What is the advantage of using mxHERO with Cloud Storage (content cloud) services?
mxHERO extends the advantages of Content Clouds by extending their security, governance and flexibility to enterprise or agency email-based content.
Can mxHERO be used outside of the United States?
mxHERO can be used on any device anywhere in the world as long as the user's email system and cloud content management configuration are setup. mxHERO has customers with global footprints.
When mxHERO is placing content into content storage (e.g. Box, Dropbox, Microsoft, Google, or Egnyte) - if the targeted folder does not exist, can mxHERO automatically build the target folder (e.g. customer folder, recipient folder, other) and apply security or sharing rules to that folder when it's created?
Yes! mxHERO has the intelligence to detect whether a folder 'target' for a specific content type is available - if it is not (e.g. its a new client and the folder in cloud storage is not yet established), mxHERO will detect this and auto-build the applicable folder in the cloud storage system inclusive of adding security, retention or other rules.
Can mxHERO improve search functionality by using meta-data tags when uplifting content from email into content storage platforms?
Yes - but this is cloud platform dependent. For integrations that support metadata, this works very well as the API and inherent metadata templates allow for mxHERO to not only process content from email but to enrich it with meta-data when we place it automatically into the cloud storage system.
Does mxHERO have videos available showing key functionality (e.g. demos)?
Yes! They can be accessed from mxHERO's website at: <https://vimeo.com/mxhero>
Can mxHERO auto-linking be turned off for select email addresses?
Yes, mxHERO can be selectively disabled.
If I use mxHERO, will my users be able to use it if they send or receive emails from their mobile devices?
Yes - mxHERO works from any device anywhere at any time.
When I send an email externally and mxHERO auto-inserts a URL in lieu of an attachment, does the recipient of that email require a Box, Dropbox, Google, Microsoft, or Egnyte account?
Depends on how you configure mxHERO. A common configuration is to send auto-expiring open links. This type of delivery does not require the end-user to have a matching cloud storage account and still provides far better content security than standard email attachments that exist indefinitely.
Does mxHERO work with Salesforce?
Yes, there are several ways in which mxHERO can integrate with Salesforce.
If I want to auto-delete my emails after x period in my email system, can mxHERO automatically archive emails and email attachments into cloud content storage for me prior to deletions (e.g. for archive purposes)?
Yes, this is one of mxHERO's most common applications.
If I want to use mxHERO to get inbound emails or attachments into cloud storage without impacting the end user's email experience - can I do this with mxHERO?
Yes, mxHERO can copy or move emails into your content cloud in the background.
If I want to go back in time (e.g. have mxHERO run a script to harvest email or email attachments) can I do that with mxHERO?
Yes, mxHERO can retroactively process emails, copying / moving all messages into content clouds or a specific selection of messages and/or attachments (e.g., all invoices into per vendor shared folders).
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