Marketrix
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About
Marketrix was born out of frustration. While trying to connect his bank account to QuickBooks, Irosha de Silva spent three hours on a support call that involved downloading extra software, screen-sharing with an agent, and still only getting a partial fix. The AI chatbot couldn’t help. The live agent was slow, intrusive, and costly for the company. That painful experience exposed a bigger problem in software support: users are stuck between static self-help docs that don’t solve real issues, and human support that doesn’t scale. Seeing this gap, Irosha teamed up with his high school friend Yasith Jayawardana to build Marketrix — a platform where software could support itself. Instead of relying on outdated manuals or expensive human agents, Marketrix runs continuous simulations to “learn” a product the way a real user would, then provides instant, human-like help directly inside the app. The mission is simple: eliminate support friction and make every software product more intuitive, adaptive, and self-sufficient. We’re a team of AI researchers & engineers passionate about creating seamless user experiences. What unites us is the belief that technology should empower, not overwhelm.
Platform
Task
Features
• ai-driven guidance
• reduces support friction
• creates self-sufficient software
• eliminates support tickets
• in-app human-like assistance
• intelligent simulations for product learning
• automated product support
• instant onboarding & training
Job Opportunities
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