Luminous CRM
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About
Luminous CRM is a WhatsApp engagement platform built on top of Official WhatsApp Business API for Marketing, Commerce and Support. It helps businesses acquire, convert & re-engage customers on WhatsApp. Key features include bulk messaging, automated AI chatbots, multi-agent live chat, integrations with e-stores and CRMs, in-built CRM, campaign analytics, and smart retargeting. Pricing plans are available for different business needs.
Platform
Features
• integrations
• template message apis
• smart retargeting
• campaign real-time analytics
• in-built crm
• multi-agent live chat for customer support
• automate messages with auto and a.i chatbots
• broadcast bulk messages to unlimited users
FAQs
1. What does Unlimited Users mean?
Unlimited User means that there is no limit on the number of Monthly Active Users (MAUs) you can connect with in a month.
2. Are WhatsApp Conversations managed separately?
Yes, WhatsApp Conversation Credits are recharged and managed Separately. Everytime you initiate a Conversation (UIC or BIC), the price of that conversation is deducted from this recharge. This price varies according to user's country.
3. What is a Customer Service Window / Session Window?
A Messaging session window starts when a user sends your Whatsapp Business Number a message and lasts for 24 hours from the most recently received message. You can intervene/respond with ANY kind of message within these 24 hours.
4. Is it a Pre-paid Billing or Post-paid?
All billing is Pre-paid.
5. How many Contacts Can I Import
You can Import Unlimited Contacts to the Luminous Dashboard. You're only charged for the WhatsApp Conversations you initiate with a user.
6. How do Upgrade or Downgrade work?
Upgrades and Downgrades work on a pro-rata basis.
Pricing Plans
Pro
UGX350000.00 / /month• Unlimited Users
• 1000 Free Service Conversations/month
• All features in Basic Plan
• Upto 100 Tags
• Upto 20 Custom Attributes
• Campaign Scheduler
• Campaign Click Tracking
• Smart Agent Routing
• Campaign Budget Analytics
• Project APIs
Enterprise
Unknown Price• Unlimited Users
• 1000 Free Service Conversations/month
• Recommended for Brands with 1m+ Users
• All features in Pro Plan
• Unlimited Tags
• Unlimited Attributes
• Downloadable Reports
• Dedicated Account Manager
• Priority Customer Support
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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