Krista AI
Click to visit website
About
Krista is an agentic AI platform designed to unify the fragmented landscape of modern enterprise operations. Unlike standalone chatbots, it acts as an orchestration layer that connects human workers, existing software systems, and various AI models through a single conversational interface. Its primary purpose is to eliminate fragmentation caused by SaaS sprawl and uncoordinated AI agents by providing a centralized framework where business logic is executed through natural language, allowing organizations to automate end-to-end processes without manual intervention between disconnected tools. The platform operates by translating plain English commands into actionable API calls, system updates, and automated decisions. It features a low-code configuration environment, enabling business users to modify and evolve automations without deep technical expertise or heavy reliance on IT departments. Krista supports a "bring your own model" approach, allowing companies to build and integrate machine learning models based on their unique business rules and proprietary data. It also includes built-in role-based security and human-in-the-loop oversight to ensure that AI-driven actions remain compliant with corporate policies and can be audited effectively. Krista is primarily built for large-scale enterprises across various departments including customer support, sales, human resources, and finance. It is particularly beneficial for contact center leaders looking to reduce handle times through AI-assisted copilots that provide real-time answers by pulling data from CRMs and billing systems. HR teams can use it for policy Q&A, while finance departments deploy it for automated accounts payable and purchase order processing. Because it handles multi-channel engagement—including email and chat—it is ideal for any role that requires bridging the gap between customer-facing communication and back-end system management. What sets Krista apart is its focus on agentic orchestration rather than simple task automation. While many tools offer generative AI add-ons for specific tasks, Krista creates a cognitive enterprise where agents learn and reconfigure workflows dynamically as business conditions change. Its commitment to enterprise-grade governance is evidenced by ISO 27001, SOC 2 Type II, and HIPAA compliance, making it a viable solution for highly regulated industries like healthcare and private equity. Furthermore, its ability to escalate low-confidence AI decisions to human experts in real-time ensures a high level of accuracy and trust in automated workflows.
Pros & Cons
Orchestrates complex workflows across people, AI models, and legacy software systems simultaneously.
Certified for high-level compliance including ISO 27001, SOC 2 Type II, and HIPAA standards.
Low-code interface enables business users to update automated logic without waiting for IT development cycles.
Reduces contact center handle times by unifying CRM, billing, and knowledge data into one view.
Pricing is not transparent and requires a direct sales consultation for a custom quote.
Requires a demo request to access the platform, as there is no self-service trial available.
Use Cases
Contact center supervisors can implement AI copilots to provide agents with real-time customer history and policy guidance during calls.
HR managers can deploy automated policy Q&A agents to handle routine employee inquiries across chat and email channels.
Finance teams can automate accounts payable processing by using agents to classify invoices and update billing systems automatically.
Sales leaders can use lead routing agents to automate pipeline updates and activity logging within their existing CRM.
Operations teams can create orchestration agents that reconfigure business workflows in real-time as data and rules change.
Platform
Features
• bring your own model (byom) support
• human-in-the-loop escalation
• enterprise security compliance (soc 2, hipaa)
• automated api and system updates
• real-time workflow adaptation
• multi-channel engagement (email, chat, apps)
• low-code workflow configuration
• natural language orchestration
FAQs
How does Krista differ from a basic knowledge widget?
Krista goes beyond static data retrieval by connecting to CRMs, billing, and order systems to provide full context for inquiries. It can actively execute business logic and update records across systems rather than just displaying information.
Will Krista work with our existing technology stack?
Yes, Krista is designed to integrate through language by translating plain English commands into API actions and system updates. This allows it to bridge gaps between disconnected SaaS tools and legacy databases without requiring new custom code.
What happens when the AI is unsure of an answer?
Krista features a human-in-the-loop mechanism that identifies low-confidence moments and routes them to a human expert. The expert provides the answer, which is then returned within the active session to maintain a seamless experience.
How can we trust the data and AI outputs?
The platform is built with enterprise security at its core, maintaining ISO 27001, SOC 2 Type II, and HIPAA compliance. It uses role-based access controls and allows organizations to build models based on their own custom business rules and private data.
Does setting up Krista require extensive programming knowledge?
No, Krista utilizes a low-code configuration environment that allows business users to create and modify automations using clicks instead of code. This reduces the burden on IT departments and allows for faster adaptation to changing business conditions.
Pricing Plans
Enterprise Custom
Unknown Price• Agentic AI platform orchestration
• Natural language system integration
• Low-code workflow configuration
• Multi-channel engagement (Email/Chat)
• Bring Your Own Model support
• ISO 27001 and SOC 2 Type II compliance
• Human-in-the-loop oversight
• Unlimited automated system updates
• Role-based security controls
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Featured Tools
adly.news
Connect with engaged niche audiences or monetize your subscriber base through an automated marketplace featuring verified metrics and secure Stripe payments.
View Details
EveryDev.ai
Accelerate your development workflow by discovering cutting-edge AI tools, staying updated on industry news, and joining a community of builders shipping with AI.
View Details
Nana Banana Pro
Maintain perfect character consistency across diverse scenes and styles with advanced AI-powered image editing for creators, marketers, and storytellers.
View Details
Kling 4.0
Transform text and images into cinematic 1080p videos with multi-shot storytelling, character consistency, and native lip-synced audio for professional creators.
View Details
AI Seedance
Generate 15-second cinematic 2K videos with physics-based audio and multi-shot narratives from text or images. Ideal for creators and marketing teams.
View Details
Mistrezz.AI
Engage in immersive NSFW roleplay and ASMR voice sessions with adaptive AI companions designed for structured escalation, fantasy scenarios, and personal connection.
View Details
Seedance 3.0
Transform text prompts or static images into professional 1080p cinematic videos. Perfect for creators and marketers seeking high-quality, physics-aware AI motion.
View Details
Seedance 3.0
Transform text descriptions into cinematic 4K videos instantly with ByteDance's advanced AI, offering professional-grade visuals for creators and marketing teams.
View Details
Seedance 2.0
Generate broadcast-quality 4K videos from simple text prompts with precise text rendering, high-fidelity visuals, and batch processing for content creators.
View Details
BeatViz
Create professional, rhythm-synced music videos instantly with AI-powered visual generation, ideal for independent artists, social media creators, and marketers.
View Details
Seedance 2.0
Generate cinematic 1080p videos from text or images using advanced motion synthesis and multi-shot storytelling for marketing, social media, and creators.
View Details
Seedream 5.0
Transform text descriptions into high-resolution 4K visuals and edit photos using advanced AI models designed for digital artists and e-commerce businesses.
View Details
Seedream 5.0
Generate professional 4K AI images and edit visuals using natural language commands with high-speed processing for marketers, artists, and e-commerce brands.
View Details
Kaomojiya
Enhance digital messages with thousands of unique Japanese kaomoji across 491 categories, featuring one-click copying and AI-powered custom generation.
View Details