Gupshup
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About
Gupshup is a leading Conversational AI platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use cases on 30+ channels. It offers a comprehensive suite of tools, including chatbots, agent assist, campaign management, and omnichannel messaging capabilities (WhatsApp, SMS, RCS, etc.). The platform facilitates lead generation, boosts sales through personalized shopping experiences, and automates customer support, thereby improving customer experience and driving efficiency for businesses across diverse sectors. Gupshup's AI Agents are purpose-built for various industries and use cases, orchestrating conversational experiences that guide customers through their decision-making process.
Platform
Features
• conversational ai
• chatbots
• omnichannel messaging
• agent assist
• campaign manager
• conversation studio
• sms api
• whatsapp api
FAQs
How does an agent assist work?
Agent Assist is a feature of Gupshup's platform that empowers live agents to drive upsell and opportunistic sales by providing them with relevant customer context and an AI co-pilot.
What features are available with Agent Assist?
Agent Assist offers features such as AI-powered suggestions, real-time information access, and seamless agent-customer interactions.
How many integrations are available?
Gupshup provides 1000+ pre-built integrations and connectors to third-party systems.
Can routing be customized?
Yes, routing can be customized to meet specific business requirements.
What kind of media businesses/individuals do you work with?
Gupshup works with various media businesses and individuals, including publishers, broadcasters, and content creators.
Can I automate functions using the Gupshup platform?
Yes, many functions can be automated using Gupshup's platform, such as lead generation, customer support, and marketing campaigns.
Why should I integrate the Gupshup chatbot?
Integrating the Gupshup chatbot can improve customer experience, automate tasks, and boost engagement for media businesses.
What is the role of messaging API in healthcare?
Messaging APIs play a crucial role in enabling secure and efficient communication between healthcare providers and patients.
Why are messaging APIs important for Healthcare?
Messaging APIs are essential for healthcare because they provide a secure, scalable, and convenient way to communicate with patients.
How are conversational messaging APIs used in healthcare?
Conversational messaging APIs are used to build chatbots and other tools that facilitate communication and automation in the healthcare industry.
What makes Gupshup’s messaging API different?
Gupshup's messaging API is differentiated by its scalability, security, and rich feature set.
How do you ensure the privacy of patient information?
Gupshup prioritizes the privacy of patient information by using secure data encryption and adhering to relevant regulations.
What kind of healthcare businesses do you work with?
Gupshup works with a wide range of healthcare businesses, including hospitals, clinics, and pharmaceutical companies.
What is the role of messaging APIs in the hospitality industry?
Messaging APIs play a vital role in enhancing the hospitality experience by providing seamless communication and automation.
How does conversational messaging help the hotel operation?
Conversational messaging streamlines hotel operations by automating tasks such as booking management, customer service, and guest communication.
Pricing Plans
Job Opportunities
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