EverAfter
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About
EverAfter is a customer-facing interface designed to scale customer success teams. It enables the creation of personalized, scalable customer interfaces that guide and engage customers to work autonomously. The platform offers a no-code interface builder, journey automation and orchestration, numerous integrations, data-driven insights, and a fully white-labeled solution. EverAfter is used for various customer programs including onboarding, QBRs, POCs, and more. It helps companies build lasting relationships with customers and partners using data and content, streamlining processes and improving customer engagement.
Platform
Keywords
Task
Features
• engagement tracking
• advanced reporting
• robust integrations
• enhanced task management
• granular roles and permissions
• customer login and customer sso support
• automation and visibility rules
• widget based customer interface builder
FAQs
What type of customer programs can I use EverAfter for?
Many! EverAfter is most commonly used for customer onboarding, EBRs, POCs, specific project-based customer milestones, partner onboarding, and pre-sale management.
Can I connect EverAfter to my company’s CRM?
Yes you can! Our native integrations with Salesforce and HubSpot allow you to connect EverAfter easily and map all required fields. These come with every plan, free of charge. Once you connect EverAfter to your CRM, data will be updated real-time, at all times. No delays, no downtime. We actually don't store the data at all and so its also 100% secure and S0C2 compliant.
How can I measure my customers’ engagement with the hubs?
Measuring customer engagement is actually a key aspect of our platform. We collect all information regarding customer views of your hubs, actions taken with each widget, as well as comments left on content appearing in the widgets. Each time a customer engages with your content, you will be notified via email and directly within the EverAfter platform.
What are your advanced integrations?
EverAfter integrates with a number of different tools. These tools include: Gong, Tableau, Okta (for SSO), Zendesk, and more. In addition, we offer a number of APIs, and Zapier is also an option.
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