Document360
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About
Document360 is an AI-powered knowledge base software platform that helps you create, share, and manage your Knowledge base, Software Documentation, API Docs, SOPs, and User Manuals. It offers features like Ask Eddy (AI search), AI-powered content generation, knowledge base widget, ticket deflector, and integrations with various apps.
Platform
Features
• ai search
• analytics dashboard
• knowledge base
• ai writer suite
• api documentation
• sops
• user manuals
• software documentation
FAQs
What is a project?
You can think of a project as a complete Knowledge Base (public or private). A project can have users, a custom domain, readers (if private project), its branding, logo, and so on. Document360 allows you to have multiple projects.
What is a reader account?
A reader account is anyone who is given access to the private project just to read the content after logging in. Reader account is applicable only to the private knowledge base.
How does the 14 days free trial work?
Once you sign up for Document360, your 14-day free trial begins. During this time, you can explore all the features included to see how they meet your needs before choosing a subscription.
What happens when my free trial expires?
Once your free trial expires, you can upgrade to one of our subscription plans (Professional, Business, and Enterprise).
What are my payment options?
You can pay via Credit Cards, Debit cards, and Bank Transfer.
What happens if my credit card transaction fails?
You will be notified after each failed payment in your registered email address with Document360. Payments may be retried up to 4 times within the next month.
How secure is Document360?
All our plans and the entire company is SOC 2 compliant, ensuring that your data is managed with the highest standards of security and privacy.
How do I cancel my Document 360 subscription?
You can cancel your subscription by reaching our support team via support@document360.com or reach out to your dedicated customer success manager.
Pricing Plans
Professional
Unknown Price• Public + Private Knowledge Base
• 1000 Private Readers
• 2 Languages
• 1 Workspace
• AI Writer Suite
• Custom Domain
• Reviewers
• API Documentation
• Onboarding
• Advanced Customization Customize the look, feel, and functionality of your knowledge base by adding your own CSS and JavaScript, giving you full control over the user experience.
Business
Unknown Price• Everything in Professional
• Knowledge Base Widget
• 10,000 Private Readers
• 3 Languages
• Ticket Deflector
• AI Search Suite (2000 Credits/month)
• Advanced Analytics
• Workflow
• Public API
• Onboarding + Dedicated CSM
Enterprise
Unknown Price• Everything in Business
• Multiple SSO
• Sandbox Environment
• 5 Languages
• 2 Workspaces
• Complete AI Suite
• AI Search Suite (5000 Credits/month)
• Audit Logs
• Personalized Design
• Onboarding + Dedicated CSM + Training & Best Practices
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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