Archbee
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About
Archbee is a complete documentation platform that uses AI to help teams create and manage documentation. It offers features such as AI-powered writing assistance, instant answers to questions, team collaboration tools, version control, and customization options. Archbee integrates with various tools like GitHub, Slack, and Zendesk, and offers different pricing plans to suit various team sizes and needs. It supports various use cases such as user guides, developer documentation, and knowledge bases. Archbee boasts a user-friendly interface, and a range of add-ons to enhance functionality.
Platform
Features
• document verification
• ai-powered question answering
• full-text search
• advanced reader access control
• advanced team access control
• versioning & localization
• reusable content & variables
• ai-powered write assist
FAQs
What is a team member vs a reader?
A team member is a person who contributes to your documentation, most likely somebody from your team. You are charged for extra team members.A reader is a person who reads the content - they can be an external person or your team member. You are not charged for readers.
What is a space?
A space in Archbee is the way you group documents under a single scope: a team, a project, or a topic. Spaces can be private to your team or published externally to a custom domain. Spaces are a foundational element of your product knowledge management. They act as a top-level container for documents you create in Archbee. Each space has a document tree, and each document can have 0-n children documents.
What use cases do you support?
We currently support a variety of use cases, to cover all your external and internal documentation needs: product documentation, developer documentation, user guides, onboarding & training, process documentation, design documentation, automated customer support.
What are the included tokens for the AI add-on? How is overage charged?
The AI Add-on needs to be purchased separately from your main subscription, with the exception of the Enterprise subscription plan with the add-on already included. Only current Enterprise plans have the AI Add-on included, not the previous ones. For previous Enterprise plans, you can get the add-on for $250/m with the same number of tokens. If you have purchased the add-on, depending on your main subscription, we have a different number of included tokens: Growing: **20M tokens/month** Scaling: **40M tokens/month** Enterprise: **100M tokens/month** Completion tokens are charged a full token, while prompt tokens are charged half a token. Additional tokens are charged at $1.2 per 1M tokens. Setting soft limits and hard limits for token consumption is available.
What AI model are you using?
We are using OpenAI models hosted on Microsoft Azure OpenAI service for customer data privacy reasons. Depending on the use case, the API availability and reliability, we can use GPT-3.5 or GPT-4+ models to ensure a great question-answering experience.
Can I export my data?
Absolutely — your data and your docs are yours. Easily export your docs individually or export your whole organization’s content. Documents are exported in a Markdown format, or rendered PDF files.
What security practices does Archbee follow?
Archbee is SOC 2 Type 2 certified. Check out our online security portal <https://security.archbee.com> To get the report, contact us at [support@archbee.com](mailto:support@archbee.com) and we'll need you to sign an NDA before providing it.
How secure is Archbee?
We regularly test our security with outside firms and security freelancers.We also use daily backups, encryption at rest and in transit, a PCI Service Provider Level 1 payment processor (Stripe), and secure AWS services to keep your data safe.
What type of support is offered?
We offer customer support through our live chat, or at support@archbee.com. We try to answer any questions in less than 30 minutes, but sometimes it takes up to one business day.
Where's my data located?
Your data lives in AWS US east data centers. We use CDNs and caches so that you & your users get a fast user experience no matter where you are in the world.
How are you using my data?
We don't use your data to train any machine learning models. We collect usage events that help us improve our product over time. We will never share any of your data with third party companies or governments.
Who owns the documents my team/company creates?
Your company does. At any point in time, at your request, we will send you an exported file with any kind of data we hold and/or destroy it and all of its backups.
What happens when the free trial ends?
When the 14-day free trial ends, you can upgrade to a paid plan. Our free offering is not available at the moment.
Can I add or remove team members?
You can add or remove team members at any time from account settings > team management section. If you add members, you will be billed the prorated amount on the next invoice.
Can I change plans after I sign up?
Yes, you can switch from monthly to annual payments or the other way around.And you can also upgrade from one plan to another, or downgrade to a lower plan, should your needs change.You can make the change directly in account settings, or contact [support@archbee.com](mailto:support@archbee.com).
Pricing Plans
Starter
Free Plan• Up to 3 members
• Up to 3 spaces
• Custom domain
• Basic branding
• GitHub integration
• Contextual Documentation
• API Documentation
Growing
$50.00 / monthly• Unlimited readers
• Unlimited project spaces
• Public or private portals
• Custom domain & branding
• Custom JavaScript
• Password protection
Scaling
$200.00 / monthly• Everything in Growing
• Complete branding control
• Review system
• Reusable content & variables
• Versioning & localization
• Advanced team access control
• Advanced reader access control
Enterprise
Unknown Price• Everything in Scaling
• All add-ons included
• SAML
• Invoicing options
• Onboarding & training
• White-glove migration
• Automated translations
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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