DocuChat
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About
DocuChat is an AI chatbot builder that helps businesses and individuals create and deploy chatbots trained on their own content. It offers unmatched answer quality, full EU data residency for GDPR compliance, and an intuitive interface. Features include importing documents from various sources, customizing the chatbot's appearance and logic, deploying via embedding or link sharing, and in-depth analytics. Pricing plans range from an Essential plan for individuals to an Enterprise plan for large teams with custom needs. A 14-day free trial is available.
Platform
Task
Features
• intuitive user experience
• full customization
• smart citations
• import resources
• full eu data residency
• unmatched answer quality
• deploy & analyze
• customize & refine
FAQs
What sets DocuChat apart from other chatbot builders?
DocuChat delivers unmatched answer quality and genuine GDPR compliance, without the premium price tag. As an EU-based company, we ensure complete data residency with all storage and AI processing on EU servers, backed by carefully vetted EU-based subprocessors. Our intuitive interface enables anyone to set up and deploy highly accurate chatbots in minutes, offering a unique combination of performance, compliance, and ease of use that sets us apart in the market.
How does DocuChat ensure the best answer quality?
DocuChat ensures superior answer quality by leveraging cutting-edge AI models, including top-tier alternatives to well-known OpenAI models. We employ proprietary strategies for document analysis, information retrieval, and answer generation. Our advanced algorithms excel at contextual understanding, allowing for hyper-accurate responses.
Is my data secure with DocuChat?
Absolutely. We prioritize your data's security and privacy. All your data is stored and processed within the EU on our secure AWS Frankfurt servers. We are fully GDPR, CCPA, and PIPEDA compliant, and your data is never used to train AI models.
Is DocuChat GDPR compliant?
Yes, DocuChat is fully compliant with both the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA). Being headquartered in the European Union, we are naturally subject to some of the most stringent data protection laws in the world. Our servers are located in Frankfurt, Germany to ensure your data remains within the EU jurisdiction. All our subprocessors and service providers are either based in the EU or guarantee that their data storage is located within the EU. And we have also established detailed subprocessor agreements with each of these providers. We take data privacy and security very seriously, and we are committed to ensuring that your data is always protected.
What benefits can DocuChat bring to my business?
DocuChat enhances your business by providing efficient information retrieval, reducing time spent on data lookup or answering redundant questions. It serves as a 24/7 customer service tool, delivering precise answers to customer inquiries, and aids in internal knowledge management, supporting employees in their tasks. With DocuChat, you can streamline operations, improve customer experience, and bolster internal support.
What are the advantages of using DocuChat for personal projects?
DocuChat boosts productivity in personal projects through efficient information extraction from vast documents and an intuitive query interface for natural language inquiries. It provides transparent citations for answer verification and offers multilingual support, catering to diverse linguistic needs. Whether for research, study, or document management, DocuChat is a valuable time-saving tool.
What type of documents can I use to train my chatbot? What file formats are supported?
DocuChat supports a wide range of file types including PDF, Word, Excel, PowerPoint, e-book, Notepad, CSV, markdown, and media files. You can also add URLs and YouTube videos as sources of information as well as sync Google Drive folders into your chatbots.
How long does it take to train a chatbot?
The process is incredibly fast. For documents shorter than 100 pages, it typically takes just a few seconds to create a chatbot. If you upload a large number of documents or a single long document, it might take slightly longer, but almost never exceeds a minute.
What AI models does DocuChat use? Can I use GPT-4?
We support several AI models including GPT-4o, GPT-4o mini, GPT-4 Turbo, Claude 3.5 Sonnet, Claude 3 Haiku, Mistral Large 2, and Llama 3.1 70b. The availability of specific models depends on your subscription plan.
What languages does DocuChat support?
DocuChat supports more than 80 different languages. This means that you can upload documents and ask questions in any of these supported languages, and your chatbots will respond in the language of the question.
Is my data used for training AI models?
No, we or other AI model providers do not use any of your documents, questions, or answers for training any AI models.
Can I track chatbot analytics?
Yes, DocuChat integrates seamlessly with Google Tag Manager (GTM) to track user interactions, questions asked, answers received, and other key metrics to help you understand and optimize chatbot performance.
How does user context enhancement work?
DocuChat can automatically detect user environment details (device, browser, OS) and allows dynamic injection of custom context via our API. This helps chatbots provide more personalized and accurate responses based on user-specific information.
Is there a demo I can try?
Of course, you can test our demo chatbot at the top of this page or by clicking on the chat icon in the bottom right corner. You can also create your own chatbot for free and try it out for 14 days. No credit card required.
Do you have file size limits?
There are size limits for batch upload capped at 50 MB but no limits for individual documents. If you have a document larger than 50 MB, you can split it into smaller parts and upload them separately. Other than that, we have fair usage limits for the total file size in your account but these are very generous and you can always contact us if you need more.
Pricing Plans
Essential
$17.00 / monthly• 3 chatbots
• 2,000 questions for GPT-4o mini and equivalent models per month
• Extensive document and website support, including Google Drive sync
• 10,000 pages of source documents per month
• Share privately with a link or embed on your site
• Standard support via chat and email
Pro
$37.00 / monthly• Unlimited chatbots
• 10,000 questions for GPT-4o mini or 800 questions for GPT-4o, per month
• End-to-end EU data residency
• Extensive document and website support, including Google Drive sync
• 100,000 pages of source documents per month
• Share privately or embed on websites
• Branding and white label options
• Team features with up to 5 seats
• Priority support via chat and email
Enterprise
Unknown Price• All Pro features
• As many questions, pages, and seats as you need
• Azure OpenAI integration
• Dedicated Slack channel for support
• White glove onboarding for initial setup
• Dedicated support and custom integrations
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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