ComeHome.ai
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About
ComeHome.ai offers AI-powered solutions for moving companies to increase revenue and close rates. Key features include LeadRank AI, which identifies high-profit leads, and AI-powered furniture detection for accurate quotes. The platform also provides self-guided photo surveys, CRM integration, and tools to improve lead capture and conversion. It aims to replace traditional lead forms with a better user experience that builds trust and drives sales. Featured in podcasts and used by various moving companies.
Platform
Task
Features
• crm integration
• lead capture
• lead conversion
• ai-powered furniture detection
• virtual moving surveys
• lead ranking
• google address autocomplete
• self-guided photo survey
FAQs
What's so great about this, anyway?
We've combined tried-and-true best practices, sales psychology, and advanced technology to develop a new approach that gives you a competitive edge. Unlike the boring 1990's-era lead form, we: 1. Grow your revenue by improving lead capture and lead conversion rates 2. Provide a Lead Rank based on the dollar value of the lead and likelihood to close, so you can book the high-profit jobs first on busy summer Saturdays. 3. Provide you the user's survey photos with an AI-built inventory and weight estimate, so you can prioritize jobs, assign the right crew to the right job, and start on the 50 yard line from the moment the lead comes in 4. Use Google Address autocomplete to make it easy for residents and verify addresses for you 5. Automatically verify phone numbers, which drastically improves conversion rates 6. Capture resident input even if they don't click the submit button (about 3% of leads) 7. Insert the lead directly into your CRM (and monitor to ensure the lead actually makes it)
How does this work on my moving site?
We provide the world's best (which we've open-sourced for all movers) that is designed by experts to: 1. Reduce friction for the resident so you can capture more leads 2. Capture accurate addresses via Google autocomplete 3. Persuade residents to complete the photo inventory and answer your phone call instead of the competition's.
How many residents opt-in to the self-guided survey?
About 25% of residents already opt into the survey - and over 69% of those surveyed said it had a positive influence on their decision to book with their mover. More and more residents will opt-in as they become familiar with it: in 3-4 years, self-guided surveys will be normal.
This is a big change for my team. Do you provide support and training?
Absolutely. Ultimately, comehome.ai is about using technology to build trust between a resident and their mover, so we do sales and compliance training for your team. The resident is always in control of their data and can delete it at any time. Also, we do not permit movers to copy or screenshot the resident's photos out of comehome.ai.
Do you provide any analytics?
Today we provide monthly breakdowns of residents who just fill out the form and those who provide photos. We use product analytics tools to carefully monitor resident experience and improve our product. More advanced analytics are roadmap items.
How accurate are the surveys?
While our AI inventory is 85%+ accurate, residents often forget to photograph items (or photograph them twice). So your sales reps will still need to engage their customer with active questions to complete the survey.
What is a virtual moving survey and how does it work?
A virtual moving survey allows you to conduct a comprehensive assessment of your belongings with the help of technology, such as video calls or online forms. It's convenient, efficient, and eliminates the need for an in-person visit from a moving company representative.
How accurate are the moving cost estimates provided through virtual surveys?
Virtual moving surveys are designed to provide highly accurate cost estimates based on the items you plan to move and the distance of your relocation. By capturing detailed information about your belongings, we can offer transparent and reliable cost estimates tailored to your specific needs.
Can I save money on my move using tips provided in your FAQs?
Absolutely! Our FAQs include valuable tips and strategies to help you lower the overall cost of your move. From packing efficiently to selecting the right moving date, these insights are aimed at optimizing your moving budget without compromising on quality.
How do I know if my belongings will be handled with care during the move?
At our company, we prioritize the safety and security of your belongings. Our trained professionals undergo rigorous training to handle items with the utmost care. Additionally, our virtual moving survey helps us understand the scope of your move, allowing us to plan and execute it with precision.
Is a virtual moving survey secure and private?
Yes, absolutely. We take your privacy and security seriously. Our virtual moving survey platforms are encrypted and secure, ensuring that your personal information and belongings' details are protected throughout the process. You can confidently conduct the survey knowing that your data is safe with us.
How does a virtual moving survey help prevent potential moving scams?
A virtual moving survey adds an extra layer of transparency to the moving process, reducing the risk of scams. By providing detailed documentation of your belongings and receiving a clear cost estimate upfront, you can better identify any discrepancies or suspicious practices. Additionally, our virtual surveys enable you to verify the legitimacy of the moving company before committing to their services, enhancing trust and peace of mind.
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