Chatterdocs
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About
Chatterdocs, now part of the ResolveAI ecosystem, is a no-code platform designed to help businesses build custom AI-powered chatbots using advanced large language models like GPT-3.5 and GPT-4. The platform functions by allowing users to create a specialized knowledge base for their bot by indexing various data sources, including website URLs, PDF documents, and raw text files. This ensures that the chatbot provides accurate, context-aware responses that are specific to the user's business rather than generic AI answers. Once trained, these bots can be deployed as web widgets or integrated into existing communication channels to handle customer inquiries instantly. Beyond basic question-answering, the tool provides a comprehensive suite of engagement features. It includes built-in lead capture forms for collecting visitor emails and phone numbers, as well as an appointment booking assistant to schedule meetings directly within the chat interface. A critical feature is the human live chat takeover, which allows human agents to intervene in any conversation when a query becomes too complex for the AI to handle. The system also supports a wide array of native integrations, connecting seamlessly with platforms such as WhatsApp, Facebook Messenger, Slack, WordPress, and Shopify. This tool is particularly well-suited for customer support managers, marketing teams, and small business owners who need to provide round-the-clock service without the overhead of a large support staff. It is also a valuable asset for agencies that manage client communications, as it offers flexible configuration for different brand personas and tones. The multi-language support ensures that the AI can interact with global audiences effectively, while the API-based tools allow more technical users to trigger remote data lookups or specific workflow actions based on chat interactions. What distinguishes this platform from many of its competitors is its flexible usage structure and integration depth. While many AI chatbot builders impose strict message caps, this platform allows users on higher-tier plans to utilize their own OpenAI API keys to unlock virtually unlimited training characters and messaging limits. Furthermore, the combination of no-code ease of use with professional-grade features like Slack slash commands and detailed conversation reviews makes it a versatile bridge between simple automated FAQ bots and complex enterprise support solutions.
Pros & Cons
Supports both GPT-3.5 and GPT-4 for high-quality conversational logic.
Native integrations for major platforms like WhatsApp, Slack, and Messenger.
Provides a human takeover feature to ensure complex issues get live support.
Expert plan allows unlimited characters and messages when using a personal API key.
Supports all languages for a truly global customer engagement experience.
Removing brand labels requires an additional $39 per month fee on all plans.
The Basic plan is restricted to the older GPT-3.5 turbo model and 20 sources.
Users are limited to a single chatbot per plan unless paying an extra monthly fee.
The Enhanced plan caps AI messages at 4,000 per month without an API key upgrade.
Use Cases
Customer Support Managers can automate responses to frequent FAQs 24/7, reducing ticket volume and manual workload.
Marketing teams can implement lead capture bots to qualify prospects and collect contact details automatically from website visitors.
Sales professionals can use the booking assistant to allow potential clients to schedule meetings directly through the chat widget.
Operations teams can create internal Slack-integrated bots to help employees find information from company documentation quickly.
Agencies can manage multiple client bots with custom personas and distinct data sources for diverse business needs.
Platform
Task
Features
• no-code bot builder
• multi-channel integrations
• custom ai personas
• lead capture forms
• remote data lookup tools
• human chat takeover
• appointment booking assistant
• gpt-4 powered logic
FAQs
Can I use my own OpenAI API key with this service?
Yes, users on the Expert plan can use their own OpenAI API key to bypass standard character and message limits, allowing for unlimited usage.
What platforms can I integrate the chatbot with?
The platform supports native integrations with WhatsApp, Facebook Messenger, Slack, WordPress, and Shopify, as well as a customizable web widget.
How does the human takeover feature work?
The platform includes a human live chat takeover capability that allows a real agent to jump into a conversation at any time to provide personal support.
What kind of data can I use to train my chatbot?
You can train your bot using website URLs, uploaded files such as PDFs, or raw text input, with sources ranging from 20 to unlimited based on your plan.
Does the bot support appointment scheduling?
Yes, it features a booking assistant that allows visitors to schedule appointments directly within the chat interface without leaving your site.
Pricing Plans
Basic
USD9.00 / per month• 1 Chatbot included
• ChatGPT 3.5 turbo
• 20 training data sources
• 500K training characters
• 2,000 AI messages per month
• Human live chat takeover
• WhatsApp, Messenger, Slack integration
• Booking assistant
• Custom AI persona
• API based tools
Enhanced
USD29.00 / per month• 1 Chatbot included
• ChatGPT 4 and 3.5 turbo
• Unlimited training data sources
• 5M training characters
• 4,000 AI messages per month
• Human live chat takeover
• WhatsApp, Messenger, Slack integration
• Booking assistant
• Custom AI persona
• API based tools
Expert
USD79.00 / per month• 1 Chatbot included
• ChatGPT 4 and 3.5 turbo
• Unlimited training data sources
• Unlimited characters (with own API key)
• Unlimited messages (with own API key)
• Human live chat takeover
• WhatsApp, Messenger, Slack integration
• Booking assistant
• Custom AI persona
• API based tools
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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