Venixs
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About
Venixs is an AI-powered customer success system designed to revolutionize customer engagement. It features a conversational ticketing system, team collaboration platform, and customizable AI responses. The platform offers various pricing plans with features like 24/7 live chat, escalation channels, and unlimited integration channels. Venixs aims to provide efficient and personalized customer support, leveraging AI to understand and respond to customer needs.
Platform
Features
• ai-powered chatbots
• 24/7 live chat
• unlimited integration channels
• active widget agent
• escalation channels (slack, teams, whatsapp)
• conversational ticketing system
• data configurations (url, unlimited options based on the plan chosen )
• team collaboration platform
FAQs
What privileges are available on the complimentary plan?
The free plan provides access to fundamental features, offering a glimpse into our AI's capabilities. While there are limitations, it's an ideal way to explore our platform and evaluate its suitability for your needs.
Does the pricing increase as my team expands?
Yes, our pricing is transparent and consistent, you get a fixed number of team you can add according to your chosen plan and You will be billed separately if you choose to add more teammate.
How do I terminate or temporarily halt my subscription?
Cancelling or pausing your subscription is straightforward. Navigate to your account settings and follow the cancellation or pause instructions. We strive to make the process seamless, providing the flexibility you need.
Can I upgrade or downgrade my subscription plan at any time?
Yes, you can easily upgrade or downgrade your subscription plan based on your changing needs. Our platform is designed to be flexible, allowing you to scale your usage according to your requirements.
Can I customize the responses generated by the AI for my specific business needs?
Absolutely! Our platform allows you to customize and fine-tune the AI responses to align with your brand voice and meet the unique requirements of your business.
Pricing Plans
Starter Business Plan
NGN10000.00 / monthly• 100 conversation sessions
• 1 teammate slot
• 24/7 Live Chat
• 1 escalation channel (Slack)
• Active widget agent
• Unlimited integration channels
• 2 url data configurations
• Bot-to-human transfer
Basic Plan
NGN40000.00 / monthly• 200 conversation sessions (₦10,0000 per 100 conversations add-on)
• 2 teammates slot (₦18,0000 for extra teammate added)
• 24/7 Live Chat
• 1 escalation channel (Slack)
• Active widget agent
• Unlimited integration channels
• 2 url data configurations
• Bot-to-human transfer
Advance Plan
NGN85000.00 / monthly• 1,000 conversation sessions (₦18,0000 per 500 conversations add-on)
• 8 teammates slot (₦18,0000 for extra teammate added)
• 24/7 Live Chat
• 2 escalation channels (Slack, Teams)
• Active widget agent
• Unlimited integration channels
• Unlimited data configurations
• Bot-to-human transfer
• Conversation Categorisation
• Message broadcasting (widget, email, in-app) Image/document upload on the chat feature Conversation ticketing system FAQ Auto Generation
Professional Plan
NGN190000.00 / monthly• 5,000 conversation sessions (₦35,0000 per 1,000 conversations add-on)
• 12 teammates slot (₦18,0000 for extra teammate added)
• 24/7 Live Chat
• All escalation channels (Slack, Teams, Whatsapp: 15 escalations, e.t.c)
• Active widget agent
• Unlimited integration channels
• Unlimited data configurations
• Bot-to-human transfer
• Conversation Categorisation
• Message broadcasting (widget, email, in-app) Image/document upload on the chat feature Conversation ticketing system FAQ Auto Generation Multilingual Feature (coming soon)
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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