CoSupport AI
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About
CoSupport AI is a patented generative AI tool designed for customer support and business intelligence, enabling organizations to enhance their service efficiency. With built-in capabilities to automate customer inquiries across various channels, CoSupport AI claims to increase ticket processing speed by 80%, enhance resolution rates by 68%, and overall team efficiency by another 80%. This customized AI solution integrates seamlessly with existing systems like Zendesk and Freshdesk, providing a tailored experience that leverages a company’s proprietary data. CoSupport AI is notable for maintaining data privacy and security, offering dedicated infrastructure for enterprise clients alongside 24/7 support. The company's AI technology minimizes personal data vulnerabilities by utilizing anonymized data and has been recognized with industry awards, further establishing its credibility in the AI field.
Platform
Task
Features
• generative ai for automating customer support
• advanced data privacy and security features
• integration with existing crm systems
• real-time insights for business intelligence
FAQs
What is generative AI for customer support?
Generative AI for customer support enhances performance and cost-efficiency by automating routine tasks and providing intelligent responses.
How can our business benefit from CoSupport AI tools?
CoSupport AI can automate up to 80% of responses, allowing human agents to focus on complex inquiries and improve the customer experience.
How do we know if our data is safe?
CoSupport utilizes anonymized data and replaces sensitive information with placeholders, ensuring confidentiality during processing.
What kind of Customer Service do we offer?
We offer 24/7 dedicated customer service and AI-powered support to enhance client experiences.
Pricing Plans
Enterprise
Unknown Price• Unlimited AI responses per month
• Unlimited AI-resolved tickets per month
• 100% customer support automation
• Any custom integration
• Dedicated account manager
• Priority support – 24/7/365
• Communication channels – email, website chats, WhatsApp, Viber, Facebook Messenger, Instagram, Twitter, Telegram, Slack
• Availability in 30+ languages
• Dedicated servers ensuring enterprise-level security
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