Norby AI

Automate customer support and sales by transforming your business documentation into a responsive AI agent with interactive widgets and multi-platform support.

Freemium chatbot building

Free plan available

€9/mo

About Norby AI

Norby AI is an intelligent chatbot builder designed to bridge the gap between static business content and interactive customer service. It functions by ingesting a project's existing data—such as FAQs, product descriptions, and technical documentation—and converting it into a conversational agent. By leveraging both proprietary technology and the capabilities of ChatGPT, the tool ensures that responses are grounded in the specific context of the user's business, providing a more accurate and helpful experience than generic AI bots. The platform operates on a no-code philosophy, making it accessible to users regardless of their technical background. Setting up a bot involves a straightforward process of account registration, email verification, and content training. Beyond simple text replies, Norby AI allows for the integration of interactive elements like product cards, buttons, and forms. This functionality transforms the chat from a simple Q&A tool into a dynamic sales assistant that can guide users through a product catalog or capture lead information directly within the conversation window. Norby AI is particularly well-suited for small to medium-sized businesses, e-commerce stores, and technical support teams looking to reduce their manual workload. It supports deployment across multiple domains and can be integrated into popular communication channels like Telegram, Discord, and Instagram, though some social media integrations may require developer assistance. Its flexibility makes it a valuable asset for onboarding new employees or providing 24/7 customer assistance without the need for a large support staff. What distinguishes Norby AI from many competitors is its transparent "per automation" pricing model and its generous inclusion of unlimited domains and GPT requests even on the free tier. While many tools gate basic functionality behind high monthly fees, Norby allows users to scale incrementally by adding extra training blocks, known as automations, for a small daily fee. This granular control over training capacity, combined with the ability to add rich widgets, offers a balance of simplicity for beginners and depth for more advanced marketing and support strategies.

Norby AI pros & cons

Pros

Provides unlimited domains and GPT requests across all pricing tiers.
Enables the creation of interactive widgets like product cards and forms within the chat.
Requires zero programming experience to set up and train the AI agent.
Uses a granular daily pricing model for adding extra training capacity.
Supports integration with popular messaging platforms including Telegram and Discord.

Cons

Integration with social media channels like Instagram may require developer assistance.
The free tier is limited to a relatively small training capacity of 4,000 characters.
Onboarding calls and priority support are exclusively reserved for Pro plan users.

Norby AI use cases

E-commerce managers can build chatbots that showcase interactive product cards to guide customers through the catalog.
Customer support leads can automate responses to common technical queries by training the AI on internal documentation.
Marketing teams can capture lead information directly in chat windows using customizable forms and buttons.
HR departments can deploy a bot on Telegram to help new hires find answers to policy questions during onboarding.
Solo entrepreneurs can provide 24/7 customer service without hiring additional staff by utilizing the free automation tier.

Norby AI features

knowledge base integration
custom button and form creation
unlimited domain support
lead generation widgets
unlimited gpt requests
multi-platform integration (telegram, discord)
interactive product cards
no-code chatbot training

Norby AI pricing

Is Norby AI free? Yes, Norby AI has a free plan, and paid plans start at €9 / month.

Free Version

Free

Unlimited domains
Unlimited GPT requests
Unlimited Widgets
Unlimited team seats
4,000 characters for training
1 automation
Community Support
Self-guided setup

Basic Version

€9 / month

Unlimited domains
Unlimited GPT requests
Unlimited Widgets
Unlimited team seats
12,000 characters for training
3 automations
Email Support
Early access to updates

PRO Version

€50 / month

Unlimited domains
Unlimited GPT requests
Unlimited Widgets
Unlimited team seats
60,000 characters for training
15 automations
Priority Support
Onboarding call
Priority access to new features

Norby AI FAQs

How much does it cost to add more training content to Norby AI?

If you exceed your plan's character limit, you can add additional automations for €0.18 per day. Each automation provides an extra 4,000 characters of content for chatbot training.

Can I use Norby AI on multiple websites at once?

Yes, all Norby AI plans, including the free version, allow for use across unlimited domains. This makes it a flexible solution for businesses managing multiple brands or web properties.

Which platforms can Norby AI be integrated with?

Norby can be integrated as a chat widget on websites and is also compatible with Telegram, Discord, and Instagram. Some of these social integrations may require developer assistance to set up.

What kind of data can I use to train the chatbot?

You can train the AI by copying and pasting product descriptions, service details, technical documentation, or existing FAQs. The system then learns from this content to provide accurate responses.

Are there limits on how many conversations the AI can handle?

No, Norby AI offers unlimited GPT requests across all its pricing tiers. This ensures that the bot remains responsive to customers regardless of traffic volume.

Ratings & reviews

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