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Motion Designer -Student Position
Windward uses Maritime AI to provide actionable insights for risk management and global trade optimization across various sectors.
Experience Requirements:
Proficiency in After Effects and Premiere (Figma knowledge is a plus)
High level of written and spoken English
A fast learner who is eager to make an impact
A team player with a collaborative mindset, but also able to work independently
Excellent organizational skills with the ability to prioritize tasks and meet deadlines
Other Requirements:
Availability to work 2-3 days per week
Responsibilities:
Bring creative briefs and storyboards to life through compelling motion design
Collaborate with the marketing team to produce motion design that visually supports our messaging
Take initiative in developing new ideas and concepts that elevate our brand’s visual identity
Incorporate constructive feedback to refine your work and continuously grow your skills
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Technical Support Engineer
Windward uses Maritime AI to provide actionable insights for risk management and global trade optimization across various sectors.
Experience Requirements:
At least 3 years of experience in customer\technical support in SaaS companies
Experience working with product and R&D teams
Experience working with Customer supporting systems such as SalesForce, FreshDesk and JIRA
Ability to prioritize tasks based on urgency and importance
Ability to multitask, prioritize and manage time effectively
Other Requirements:
Data analysis – good technical understanding and experience with Data analysis and investigation tools, REST API, GraphQL, SQL, Postgres, Rockset and Mongo
Understanding/Experiences in scripting languages: Java, Python, JavaScript and TypeScript
Critical thinker and problem-solving skills, motivation to learn new skills and technologies, good time-management skills
Availability to work on Friday a few times per month
Fluent written and spoken English, Hebrew, additional languages an advantage
Responsibilities:
Investigate complicated customer complaints up to root cause solutions
Escalate, investigate, and resolve Tier 1\2 level customer queries
Act as a consultant and offers solutions for customers’ problems
Track and manage your work record until resolution
Work with all R&D groups, CSM and product management
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