Benefits:

• Autonomy and Ownership

• Competitive Compensation

• Cab to and from Office, Food at Office

Experience Requirements:

• Strong background in AI research with a passion for applying advanced techniques to solve real-world problems

• Ready to step into a leadership role while maintaining hands-on involvement in research and development

• Ability to tackle complex technical challenges and develop innovative solutions

• Excellent communication skills, humble attitude and ability to work cross-functionally with product and engineering teams

• Thrives in dynamic, fast-paced environments, preferably with experience in early-stage startups

Other Requirements:

• Proven track record of building and shipping successful applications powered by Large Language Models

• Strong commitment to understanding and addressing customer needs through AI-driven solutions

Responsibilities:

• Serve as the primary point of contact for challenging technical problems

• Conduct in-depth research to develop innovative AI solutions

• Run Proof-of-Concept (POC) projects to explore new technologies and validate approaches

• Own the cost of serving models

• Interface with product and engineering teams to align AI initiatives with business objectives Translate complex product requirements into actionable technical tasksEnsure seamless integration of AI solutions into existing productsEnsure timely delivery of projectsBreak down complex problems into manageable tasks for team membersProvide guidance and mentorship, fostering a culture of excellence and continuous learningEncourage autonomy within the team, minimizing the need for handholdingEstablish processes that promote quick iterations and experimentationFoster an environment where innovative ideas are tested, learned from, and iterated upon swiftlyEmbed a customer-first mindset in all AI initiativesCollaborate with customer success teams to gather insights and tailor solutions to real customer needs

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/fireflies/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Experience Requirements:

• 3-8 years of experience in B2B sales, preferably handling enterprise clients.

• Proven ability to meet or exceed sales targets in a fast-paced, target-oriented environment.

• Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients.

• Strong organizational skills to manage multiple sales opportunities and onboarding tasks simultaneously.

• Familiarity with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite. Self-starter with high ownership, able to work independently and thrive in a fully remote environment

Other Requirements:

• Candidate should be flexible to work in APAC/ANZ timezones

Responsibilities:

• Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers.

• Develop strong relationships with potential clients, positioning the company’s value proposition effectively.

• Own the entire sales process from lead qualification, conducting product demos, and proposal creation to closing deals.

• Meet or exceed sales targets, focusing on metrics such as demo-to-win rates and deal closure timelines.

• Onboard new customers post-sale, ensuring a seamless transition and proper setup to maximize product adoption. Act as the first point of contact for new customers, answering initial queries and troubleshooting issues to ensure a positive experience. Work closely with cross-functional teams (e.g., engineering, customer success, and product) to resolve onboarding roadblocks and implement customer feedback

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f?pvs=21). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Experience Requirements:

• 3-5 years of experience in performance marketing with an emphasis on paid search and Google Ads.

• Proven experience managing large budgets in a consumer SaaS and subscription-based product environment (e.g., Netflix, Grammarly, VPN tools).

• Hands-on experience optimizing paid media campaigns (search, display, retargeting).

• Strong analytical skills and experience using Google Analytics, Google Ads, Bing Ads, and other performance marketing tools.

• Experience working with US-based customers and driving customer acquisition in competitive markets. Consumer-first mindset: Ability to adapt B2C growth strategies to B2B SaaS environments. A strong data-driven approach to campaign optimization. Excellent communication skills for reporting and collaboration with cross-functional teams

Responsibilities:

• Lead, optimize, and scale paid search ads (Google Ads, Bing Ads, etc.) with a focus on high-impact campaigns for US-based customers.

• Own and manage large ad budgets, ranging from $20k-$50k+ per month, ensuring efficient use of spend and maximization of ROI.

• Conduct keyword research, track performance, and optimize for conversion rates and customer acquisition.

• Collaborate with creative teams to test and optimize ad copy, landing pages, and calls-to-action (CTAs).

• Monitor and optimize paid media channels for acquisition cost, lifetime value (LTV), and overall ROI. Partner with other marketing teams to align paid search efforts with other channels (e.g., display ads, YouTube ads, retargeting). Generate detailed performance reports and provide actionable insights to leadership

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f?pvs=21). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Experience Requirements:

• Proven experience as a Product Marketer or in a growth marketing role within a SaaS environment.

• Exceptional writing skills with the ability to create customer-centric, persuasive content.

• Deep understanding of market research, customer segmentation, and value-driven messaging.

• A strong analytical mindset paired with creativity to experiment and innovate.

• Excellent collaboration skills to work with product, sales, and design teams. Prior experience in fast-paced, high-growth tech companies is a plus. Consumer-first mindset: Ability to apply B2C tactics in a B2B SaaS environment. Exceptional communication skills and collaborative mindset

Responsibilities:

• Craft compelling product descriptions, feature overviews, and landing page copy.

• Develop marketing collateral, including brochures, datasheets, email campaigns, and nurture sequences.

• Write scripts for product demos, sales presentations, and promotional videos.

• Create thought leadership content such as blog posts and social media narratives.

• Conduct in-depth market research to understand customer pain points, behaviours, and preferences. Define the product's unique value propositions and messaging framework. Collaborate with cross-functional teams to ensure consistent alignment on go-to-market strategies. Develop and execute promotional campaigns that drive product awareness, leads, and adoption. Leverage analytics to measure campaign success, identifying opportunities to optimize marketing performance. Monitor market trends and customer feedback to inform product and marketing strategies

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f?pvs=21). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Education Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

Experience Requirements:

• 3+ years of experience in database engineering, preferably with a SaaS product.

• Expertise in SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).

• Familiarity with cloud-based database management (e.g., AWS RDS, Google Cloud SQL).

• Experience with high-availability database design, sharding, and replication.

• Strong understanding of database security best practices. Problem-solving mindset with a focus on performance and scalability. Strong communication skills and experience working in a cross-functional team

Responsibilities:

• Design, implement, and maintain scalable database systems that support Fireflies’s web and AI-based applications.

• Optimize database performance, monitoring, and tuning, particularly with high-volume, real-time data transactions.

• Collaborate closely with backend engineers, data scientists, and DevOps teams to implement data storage solutions aligned with business goals.

• Develop and maintain backup, restore, and disaster recovery plans.

• Ensure database security by implementing best practices for data protection, access control, and auditing. Diagnose database-related issues, troubleshoot system performance, and prevent data bottlenecks. Automate database processes to streamline deployment and reduce manual intervention. Document database structures, procedures, and tools to maintain a cohesive development environment

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Benefits:

• Competitive salary + stock options

• Remote work friendly

• Medical, dental, and vision plans

• $1000 as a one-time home office upgrade

• Employee and Customer referral programs

Benefits:

• Competitive salary + stock options

• Remote work friendly

• Medical, dental, and vision plans

• $1000 as a one-time home office upgrade

• Employee and Customer referral programs

Benefits:

• Competitive salary + stock options

• Remote work friendly

• Medical, dental, and vision plans

• $1000 as a one-time home office upgrade

• Employee and Customer referral programs

Experience Requirements:

• 5+ years of experience building software in small, high-velocity, self-directed teams

Other Requirements:

• You take ownership for the delivery and impact of your work throughout the SDLC, through design, build, test, deploy, maintenance, and support

• You have experience working with US-based engineering teams

• You are able to work online 9am to noon US-Eastern daily

• You are an effective communicator; we are a small team, and you will be involved in every aspect of projects

• You have strong competency in at least one–ideally both–of the Java programming language or Typescript/Node.js ecosystem

• You have the capacity to learn other languages and frameworks, as necessary

• You have experience with creation, deployment, and management of Docker containers

• You have experience with the creation and maintenance of CI/CD pipelines

• You are excited to learn new technologies and contribute wherever needed

Responsibilities:

• Work as part of the mabl engineering team, focused on improving the integration between mabl’s low-code, AI-native test automation platform and third-party software systems

• Upgrade and support existing integrations

• Build new integrations with third-party software that includes, but is not limited to collaboration tools, test case management (TCM) systems, CI/CD platforms, and other test frameworks

• Seek out and incorporate customer feedback continually

• Resolve customer issue escalations by implementing code fixes or identifying workarounds

Experience Requirements:

• 3+ years of experience

Other Requirements:

• Knowledge of QA/Automation testing

• Understanding of mabl, databases, mobile, performance testing, and/or general test architecture is a plus

• Proficient in the use of HTML, CSS, JavaScript, and Chrome dev tools

• Knowledge of ticketing systems such as Salesforce and Jira

• Troubleshooting web-based applications (The art of asking the right questions to arrive at a solution)

• Customer-centric attitude, with strong communication skills and technical acumen

• Deep passion for representing customers needs in product planning and design processes

• Strong analytical skills, with a bias for using data to identify trends and opportunities

• Interest in learning good test automation practices and patterns

Responsibilities:

• Research, diagnose, troubleshoot and identify solutions to resolve customer issues by following standard procedures for triaging and escalating customer issues

• Take ownership of customer issues reported and seeing problems through to resolution

• Create and evolve support and customer success processes, tools, and technologies

• Work cross functionally with other teams at mabl to improve the customer experience

Experience Requirements:

• 3+ years

Experience Requirements:

• 1+ years