I am trying to ingest an AI tool for my website, which catalogs AI tools. Here is the content from the landing page of https://voziq.com, enclosed in braces: { AI-Powered Growth for Subscription Businesses - VOZIQ AI Platform VOZIQ AI Platform Enterprise AI platform to centralize customer retention ops 1. Behavioral Intelligence Analyze complex patterns leading to risk 2. Customer Intent Analytics Uncover customer goals at scale 3. Agent Guidance Turn retention agents into superstars 4. Intelligent IVR Routing Infuse AI to automate risk-based call routing Solution KEY INITIATIVES Predictive Customer Retention AI to spot at-risk customers and retain them proactively Predictive Price Increase AI to drive personalized price increase campaigns Predictive NPS Management AI to predict and manage NPS risks for every customers INDUSTRIES Telecommunications Retail Energy Providers Pest Control Home Security Warranty and Insurance USE CASES Drive Loyalty Reduce Churn Understand Call Context Reduce Service Costs Drive Business Growth ROLES Retention Executives Customer Care Customer-Facing Staff Product Why VOZIQ Why VOZIQ ? VOZIQ offers a unique, AI-enabled approach to maximizing customer lifetime value. See what sets us apart VOZIQ AI Center of Excellence All the necessary skills and resources at one place to help you achieve retention breakthrough Customer Stories Stories of impact and transformation Awards Awards and recognitions AI Thought Leadership The latest insights from VOZIQ experts Resources Customer Impact Stories See why leading recurring revenue businesses trust VOZIQ Forbes Articles on Retention and AI as appeared in Forbes On-Demand Webinars Deep-dives into success stories and technology VOZIQ Blogs Predictive Customer Intelligence Blog Library Ebooks, whitepapers and infographics FAQs Freuqently asked questions About VOZIQ About VOZIQ Actionable AI for breakthrough CLV Leadership Work with Us Newsroom Partners Contact Us Careers Request a Demo AI-Powered Growth for Subscription Businesses Customer Retention Reimagined VOZIQ offers an end-to-end solution to transform customer retention from reactive to proactive by using artificial intelligence and 10+ machine learning models. We have delivered over $750 million in customer lifetime value to our clients. Request a Demo Check FAQs ➔ CLV $ 750 M+ Customer lifetime value delivered REPLACEMENT COST $ 37 M/Year Savings in lost customer replacements cost RETENTION 8 %+ Retention improvements per year DRIVE ACTIONS 140 + Operational integrations to drive actions "VOZIQ has been an invaluable strategic partner for us. They have enabled us to become a data-driven, proactive and customer-centric organization." - , Chief Customer Officer, Brinks Home Jay Autrey - , Chief Operating Officer, Aptive Edmund Mackey VOZIQ's AI is helping us in running targeted retention campaigns. With the new intelligence, we have quickly improved the retention rate which has resulted in nearly $30 million customer lifetime value increase. - , Director, Customer Loyalty & Retention, ADT Security Stephanie Gaccetta "VOZIQ’s AI-driven advanced analytics solutions not only improved contact center agent performance, but also helped in identifying high risk customers proactively, addressing both quick hit opportunities and long term strategic opportunities. The best part is, unlike many software solutions, consultants were instrumental in operationalizing the solution and quantifying the improvements realized..” Our Customers Trusted by top recurring revenue, subscription businesses Explore More Success Stories Future of Customer Retention VOZIQ is like Tesla Autopilot but for the retention needs of recurring revenue businesses. It is powered by state-of-the-art AI for 24×7 monitoring, interpretation, and guidance for timely response to emerging churn risks. AI for retention AI platform built ground-up to drive profitable retention 10+ ML models Unmatched predictive retention intelligence 24x7 monitoring Continuous scanning for hundreds of risk attributes AI-enabled actions Millions of AI-enabled interactions across channels Key metrics tracking Link success with CLV, campaign NPV, and NPS Impact orchestration AI consulting team to partner with you in success VOZIQ’s AI supercharges your retention engine. Here is how If is THE North Star metric for your company, your search for an end-to-end solution stops at VOZIQ. Customer Lifetime Value (CLV) Why VOZIQ 3X Faster Risk Detection Addressable and Actionable Signals Personalized and Profitable Retention Unlimited Access to VOZIQ Experts If is THE North Star metric for your company, your search for an end-to-end solution stops at VOZIQ. Customer Lifetime Value (CLV) Why VOZIQ 3X Faster Risk Detection Addressable and Actionable Signals Personalized and Profitable Retention Unlimited Access to VOZIQ Experts Insights and Best Practices 3-Steps to Improve Customer Retention The guide uses proven methodologies and success stories to help you transform customer retention. Discover More VOZIQ AI vs Traditional Retention Here is how VOZIQ AI is different from traditional customer retention approaches. Read more Maximizing CLV through AI VOZIQ AI’s predictive retention solution helped Brinks Home create over $100 million CLV. Discover More Get Started Let our solution experts help you kickstart your successful customer retention program ASSESS YOUR READINESS Get your retention strategy assessed Let us assess your customer retention strategy and help you create a custom retention roadmap powered by AI. Learn more CREATE A BUSINESS CASE Evaluate VOZIQ AI with a quick proof of value Our AI solution specialists quickly assess VOZIQ’s fit for your priorities and create and validate a business case. Request a call TALK TO OUR EXPERTS Let us meet your customer retention goals Talk to our retention experts to discuss your retention goals and create an AI-driven, profitable retention program at scale Contact us AI and Machine Learning Solution for Recurring Revenue Businesses to Drive Proactive Customer Retention and Maximize Customer Lifetime Value PLATFORM VOZIQ Platform Intent Analytics Intelligent IVR Behavioural Intelligence SOLUTIONS Predictive Retention Predictive Price Increase For Your Goal Professional Consulting COMPANY About VOZIQ Customer Success Careers Work with Us CONNECT WITH US AI Technology at No Cost Assess Your Readiness Request for Demo Proof of Value © 2024 VOZIQ. All Rights Reserved | | Privacy Policy Terms & Conditions Search for: Search 64649 Platform VOZIQ AI Platform Enterprise AI platform to centralize customer retention ops 1. Behavioral Intelligence Analyze complex patterns leading to risk 2. Customer Intent Analytics Uncover customer goals at scale 3. Agent Guidance Turn retention agents into superstars 4. Intelligent IVR Routing Infuse AI to automate risk-based call routing Solution KEY INITIATIVES Predictive Customer Retention AI to spot at-risk customers and retain them proactively Predictive Price Increase AI to drive personalized price increase campaigns Predictive NPS Management AI to predict and manage NPS risks for every customers INDUSTRIES Telecommunications Retail Energy Providers Pest Control Home Security Warranty and Insurance USE CASES Drive Loyalty Reduce Churn Understand Call Context Reduce Service Costs Drive Business Growth ROLES Retention Executives Customer Care Customer-Facing Staff Product Why VOZIQ Why VOZIQ ? VOZIQ offers a unique, AI-enabled approach to maximizing customer lifetime value. See what sets us apart VOZIQ AI Center of Excellence All the necessary skills and resources at one place to help you achieve retention breakthrough Customer Stories Stories of impact and transformation Awards Awards and recognitions AI Thought Leadership The latest insights from VOZIQ experts Resources Customer Impact Stories See why leading recurring revenue businesses trust VOZIQ Forbes Articles on Retention and AI as appeared in Forbes On-Demand Webinars Deep-dives into success stories and technology VOZIQ Blogs Predictive Customer Intelligence Blog Library Ebooks, whitepapers and infographics FAQs Freuqently asked questions About VOZIQ About VOZIQ Actionable AI for breakthrough CLV Leadership Work with Us Newsroom Partners Contact Us Careers Request a Demo About VOZIQ - VOZIQ AI

Platform VOZIQ AI Platform Enterprise AI platform to centralize customer retention ops 1. Behavioral Intelligence Analyze complex patterns leading to risk 2. Customer Intent Analytics Uncover customer goals at scale 3. Agent Guidance Turn retention agents into superstars 4. Intelligent IVR Routing Infuse AI to automate risk-based call routing Solution KEY INITIATIVES Predictive Customer Retention AI to spot at-risk customers and retain them proactively Predictive Price Increase AI to drive personalized price increase campaigns Predictive NPS Management AI to predict and manage NPS risks for every customers INDUSTRIES Telecommunications Retail Energy Providers Pest Control Home Security Warranty and Insurance USE CASES Drive Loyalty Reduce Churn Understand Call Context Reduce Service Costs Drive Business Growth ROLES Retention Executives Customer Care Customer-Facing Staff Product Why VOZIQ Why VOZIQ ? VOZIQ offers a unique, AI-enabled approach to maximizing customer lifetime value. See what sets us apart VOZIQ AI Center of Excellence All the necessary skills and resources at one place to help you achieve retention breakthrough Customer Stories Stories of impact and transformation Awards Awards and recognitions AI Thought Leadership The latest insights from VOZIQ experts Resources Customer Impact Stories See why leading recurring revenue businesses trust VOZIQ Forbes Articles on Retention and AI as appeared in Forbes On-Demand Webinars Deep-dives into success stories and technology VOZIQ Blogs Predictive Customer Intelligence Blog Library Ebooks, whitepapers and infographics FAQs Freuqently asked questions About VOZIQ About VOZIQ Actionable AI for breakthrough CLV Leadership Work with Us Newsroom Partners Contact Us Careers Request a Demo FAQs Frequently Asked Questions VOZIQ’s AI/ML Solution for Customer Retention Here are the answers to the most important questions about VOZIQ’s predictive customer retention solution. If you have additional questions, please feel free to get in touch with Brandon Savage at . bsavage@voziq.com What does VOZIQ do for recurring revenue businesses? In an era of customer choice, recurring revenue businesses find it challenging to reduce attrition from an aging customer base. VOZIQ can assist in changing this attrition trajectory from increasing to decreasing within one year by implementing a systematic improvement plan backed by VOZIQ’s AI and its vast experience in running successful retention programs. Which data can I use? Does my business have enough data to drive VOZIQ’s AI? VOZIQ can work with any structured and unstructured customer data. While structured data will help in segmentation, unstructured data will improve the accuracy of predictions in multiples by infusing very early-stage risk signals from customer conversations. We carefully select mission-critical data sources based on needs and goals assessment. Typical data sources we use include: Direct feedback and sentiment (email/SMS/phone surveys), Indirect feedback and sentiment (contact center/web/mobile interactions), and Inferred feedback from other time series and IoT data like usage/trouble histories. Integrating this engagement and interaction data with billing, transactions, demographic, and cancel history allows us to develop the most accurate customer profiles. This enables machine learning models to assign not only an accurate churn score but also an NPS score, cancel reason, likely contract extension, likely intervention through either rate change or add-on equipment for 100% of customers for micro-segmentation, and targeted campaigns through contact center and marketing channels. How do I know if my data is good enough for AI? Data is almost always scattered and unprepared. We have expertise in dealing with such data and the necessary processes and technology fine-tuned on millions of customer records to make it ready for driving AI-powered retention campaigns. Why are my data and models not delivering results? Three pillars of any analytics program are - Data Intelligence Actions In our experience, it takes synergy of all these three areas to deliver a demonstrable impact on profits and revenue. The rule of thumb for improving retention effectiveness is to start backward from existing points of impact, such as care/technical/retention/service/marketing. This helps identify quick-hit opportunities and make these points aware of risk/value by augmenting them with predictive intelligence from multiple AI models. What about my existing investments? VOZIQ works with your existing systems and complements your teams. There is little disruption. How long a time horizon are we looking at? VOZIQ typically starts delivering results (not just models) within the first quarter. By the first year, you should see a clear drop in attrition rates. The result compounds over a 3-year/5-year timeframe to deliver tens of millions of dollars in revenue from proactive customer saves, reduced service costs, and improved lifetime value. Where do we start? We follow a step-by-step plan to ensure alignment and value: Kickstart with a needs assessment to identify top use cases and prepare a business case. Demonstrate initial ROI from 2-3 use cases before releasing further investment. Expand AI use cases using proven results and execution capabilities from initial campaigns. Why is VOZIQ Better than Other Retention Solutions why VOZIQ is the right customer retention partner for you. Learn more What’s more: Backed by a team with proven security industry expertise Quick time-to-value with our build-operate-transfer delivery model AI and Machine Learning Solution for Recurring Revenue Businesses to Drive Proactive Customer Retention and Maximize Customer Lifetime Value PLATFORM VOZIQ Platform Intent Analytics Intelligent IVR Behavioural Intelligence SOLUTIONS Predictive Retention Predictive Price Increase For Your Goal Professional Consulting COMPANY About VOZIQ Customer Success Careers Work with Us CONNECT WITH US AI Technology at No Cost Assess Your Readiness Request for Demo Proof of Value © 2024 VOZIQ. All Rights Reserved | | Privacy Policy Terms & Conditions Search for: Search 41350