Benefits:

• Competitive compensation and equity package

• Work/life balance

• Career growth

• A passionate team

• Transparency

Experience Requirements:

• Strong drive towards our product

• Background in startups and/or hyper-scale organizations

• Humbleness and low ego

• Ambitious and a team player

Benefits:

• Attractive pay model (proposed salary bands = base + sales commission; dependent on your experience)

• Ability to implement your ideas and solutions

• Challenging and inspiring environment

• Casual atmosphere with a flat reporting structure and 100% ownership

• Multisport, healthcare program, benefits cafeteria, English language lessons, and other perks

Experience Requirements:

• At least 3 years of experience in a SaaS company in Client Retention/Customer Success

Other Requirements:

• Excellent English skills (at least C1 level)

• Proven experience in leading and managing a team

• Strong analytical skills with the ability to interpret data and make data-driven decisions

• Familiarity with modern online payment systems and AI tools

• Knowledge of software tools that support customer retention, onboarding, and analytics

• Customer-centric mindset with a focus on delivering exceptional customer experiences

Responsibilities:

• Voluntary churn and involuntary churn are your biggest enemies – you know each of their weaknesses because, as an expert, you keep up with the latest trends in this field. You know how to defeat them.

• You keep up with market trends and enjoy testing them in practice; AI tools are not new to you but rather a standard.

• Online payment systems hold no secrets for you – you anticipate market innovations in this area.

• Analyzing product and customer behavior allows you to identify their needs and accurately enhance their retention.

• Effective onboarding of new customers is paramount to you. You understand the significance of properly introducing a customer to the tool and the customer community.

Benefits:

• Attractive pay model (base + sales commission)

• Hitting +100% monthly sales targets will increase your salary beyond the presented range

• Ability to implement your ideas and solutions

• Challenging and inspiring environment

• Casual atmosphere with a flat reporting structure and 100% ownership

Experience Requirements:

• Proven track record in active outbound sales, focusing on B2B sales

Other Requirements:

• Exceptional communication, negotiation, and interpersonal skills

• Ability to work independently and as part of a team

• Results-oriented with a drive to meet and exceed sales targets

• Experience with CRM software, e.g. Pipedrive, and sales tracking tools

• Self-motivated, proactive, and resourceful

• Highly organized, driven, proactive, collaborative team player with an analytical and problem-solving mindset

• Business and data analysis understanding, ability to turn data into insight

• Great English skills

Responsibilities:

• Identify and target potential clients through extensive market research

• Conduct proactive outreach through calls, emails, and other communication channels

• Develop and maintain the sales pipeline

• Leading the entire sales cycle from prospecting through winning to expansion of strategic business

• Build and manage relationships with prospects, understanding their needs and pain points

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f?pvs=21). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Experience Requirements:

• 2+ years of experience in an EA, operations, or similar role, preferably in tech or SaaS.

• Demonstrated ability to manage multiple projects and priorities simultaneously.

• Proficiency in tools like MS Office, Google Workspace, and project management platforms.

• Strong written and verbal communication skills.

• Bachelor’s degree in a relevant field is preferred but not required

Responsibilities:

• Manage and coordinate the executive team's schedules, appointments, and meetings. Prioritize and schedule meetings, ensuring optimal use of executives' time.

• Dive deep into learning new tools, technologies, and best practices to drive automation and process improvements.

• Collaborate with clients, vendors, and internal teams to identify needs, propose solutions, and manage relationships.

• Draft, proofread, and edit emails, memos, reports, and other documents as needed.

• Analyze and optimize workflows to improve team efficiency and effectiveness. Act as a problem-solver and resourceful partner for cross-functional teams. Ensure timely and effective communication, documentation, and reporting. Data and Document Management: Maintain and organize confidential information and documents, Create and manage executive-level reports and presentations

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f?pvs=21). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Education Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

Experience Requirements:

• 3+ years of experience in database engineering, preferably with a SaaS product.

• Expertise in SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).

• Familiarity with cloud-based database management (e.g., AWS RDS, Google Cloud SQL).

• Experience with high-availability database design, sharding, and replication.

• Strong understanding of database security best practices. Problem-solving mindset with a focus on performance and scalability. Strong communication skills and experience working in a cross-functional team

Responsibilities:

• Design, implement, and maintain scalable database systems that support Fireflies’s web and AI-based applications.

• Optimize database performance, monitoring, and tuning, particularly with high-volume, real-time data transactions.

• Collaborate closely with backend engineers, data scientists, and DevOps teams to implement data storage solutions aligned with business goals.

• Develop and maintain backup, restore, and disaster recovery plans.

• Ensure database security by implementing best practices for data protection, access control, and auditing. Diagnose database-related issues, troubleshoot system performance, and prevent data bottlenecks. Automate database processes to streamline deployment and reduce manual intervention. Document database structures, procedures, and tools to maintain a cohesive development environment

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/fireflies/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Experience Requirements:

• Meaningful time spent as a Senior engineer or higher

• Passion for productivity tools and supporting power users

• You have the raw intellectual horsepower and the ability to learn quickly

• You contribute to open source (share your GitHub)

• You have experience working on apps that have supported 10,000+ concurrent users

Other Requirements:

• You can design and build scalable infrastructure

• You have experience with real-time apps that use something like OT or CRDT ([ref](https://www.figma.com/blog/how-figmas-multiplayer-technology-works/))

• You understand sound architecture principles and can build end-to-end

Responsibilities:

• You'll be expected to work directly on our product.

• We expect you to write well-architected, tested, secure, and scalable code as part of a team of a few other engineers.

• You'll have a lot of autonomy over your schedule and you'll work together with product managers, designers, and front-end engineers to solve common goals

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Benefits:

• Health benefits

• 401K plan

• Company equity

• Remote-first

• Flexible PTO

Experience Requirements:

• 5+ years of experience building software in small, high-velocity, self-directed teams

Other Requirements:

• You take ownership for the delivery and impact of your work throughout the SDLC, through design, build, test, deploy, maintenance, and support

• You have experience working with US-based engineering teams

• You are able to work online 9am to noon US-Eastern daily

• You are an effective communicator; we are a small team, and you will be involved in every aspect of projects

• You have strong competency in at least one–ideally both–of the Java programming language or Typescript/Node.js ecosystem

• You have the capacity to learn other languages and frameworks, as necessary

• You have experience with creation, deployment, and management of Docker containers

• You have experience with the creation and maintenance of CI/CD pipelines

• You are excited to learn new technologies and contribute wherever needed

Responsibilities:

• Work as part of the mabl engineering team, focused on improving the integration between mabl’s low-code, AI-native test automation platform and third-party software systems

• Upgrade and support existing integrations

• Build new integrations with third-party software that includes, but is not limited to collaboration tools, test case management (TCM) systems, CI/CD platforms, and other test frameworks

• Seek out and incorporate customer feedback continually

• Resolve customer issue escalations by implementing code fixes or identifying workarounds

Experience Requirements:

• 3+ years of experience

Other Requirements:

• Knowledge of QA/Automation testing

• Understanding of mabl, databases, mobile, performance testing, and/or general test architecture is a plus

• Proficient in the use of HTML, CSS, JavaScript, and Chrome dev tools

• Knowledge of ticketing systems such as Salesforce and Jira

• Troubleshooting web-based applications (The art of asking the right questions to arrive at a solution)

• Customer-centric attitude, with strong communication skills and technical acumen

• Deep passion for representing customers needs in product planning and design processes

• Strong analytical skills, with a bias for using data to identify trends and opportunities

• Interest in learning good test automation practices and patterns

Responsibilities:

• Research, diagnose, troubleshoot and identify solutions to resolve customer issues by following standard procedures for triaging and escalating customer issues

• Take ownership of customer issues reported and seeing problems through to resolution

• Create and evolve support and customer success processes, tools, and technologies

• Work cross functionally with other teams at mabl to improve the customer experience

Benefits:

• Modern working and development methods

• Flexible working hours

• Remote work or on-site (home office possible)

• Permanent full-time position

• Attractive salary

Education Requirements:

• Computer science degree, qualified IT specialist, or relevant professional experience

Experience Requirements:

• In-depth knowledge of Ruby on Rails

• Good overview of the Ruby ecosystem with its frameworks, libraries, and tools

• German skills (at least language level B2)

Responsibilities:

• Full-stack development with Ruby, Rails, and MySQL

• Working in the cloud with Docker, Terraform, and AWS

• Behavior-Driven Development with Cucumber and RSpec

• Agile approach, fast iterations

Benefits:

• Interesting tasks in a successful and growing startup

• Thorough and individual training in the team

• Nice colleagues

• Insights into future-oriented solutions for the tourism industry

• Redundant high-end caffeine supply

Education Requirements:

• Studying tourism or comparable training

Experience Requirements:

• Digital spirit

• Enthusiasm for new technologies

• At least 3 months of time

Responsibilities:

• Helping to train and improve the artificial intelligence

• Using human intelligence and tourism expertise

• Analyzing travel preferences and deriving recommendations

Education Requirements:

• BASc, MASc or PhD in Chemical Engineering or equivalent

Experience Requirements:

• 8+ years of experience with process modeling in real-world/industrial environments

Other Requirements:

• Product-driven thinking

• Proven skills in modeling and control

• Comfort building first principle models and controllers from scratch in Python

• Significant experience with Python scientific/engineering computing stack

• Strong technical communication skills

Responsibilities:

• Working directly with manufacturing SMEs

• Building heat and mass balance model templates

• Drive product development

• Provide senior guidance

• Support customer SMEs

Benefits:

• Full health coverage

• Unlimited PTO

• 401(k) matching

Education Requirements:

• Bachelor's degree in relevant field

Experience Requirements:

• 2+ years in relevant projects

Responsibilities:

• Develop engaging AI content

• Collaborate cross-functionally with teams

• Optimize machine learning algorithms

Benefits:

• Comprehensive health coverage

• 401(k) plan

Education Requirements:

• Bachelor's degree in Computer Science or related field

Experience Requirements:

• 4+ years of experience in ML systems

Responsibilities:

• Develop APIs for AI inference

• Resolve system bottlenecks

• Improve reliability and observability

Benefits:

• Healthcare benefits

• 401(k) contributions

Education Requirements:

• 10+ years in product marketing

Responsibilities:

• Develop marketing strategies

• Collaborate with cross-functional teams

• Lead campaigns