Wipro to Transform Entrust's Security with Generative AI Solutions

Indian IT services giant Wipro Limited has secured a significant multi-year agreement with Entrust, a U.S.-based global leader in identity-centric security solutions.[1][2][3][4][5][6][7][8][9][10][11][12] This strategic collaboration aims to accelerate Entrust's growth strategy and support its digital transformation journey by leveraging Wipro's expertise in AI-powered technology services and consulting.[13][3][14][5][15][6][7][9][10][11] Wipro will provide strategic resources, scale, and agility to assist Entrust in enhancing its operational efficiency, managing IT costs more effectively, and driving innovation in the rapidly evolving security landscape.[1][2][14][8][16] The financial details of the agreement have not been publicly disclosed, though the deal was first alluded to in Wipro's financial results announcement for the quarter ending September 30, 2024, without naming Entrust at the time.[1][13][2][3][5][7][8][10]

Under the terms of the agreement, Wipro is tasked with supporting Entrust across several critical areas, including product development, infrastructure services, and application modernization.[1][13][2][3][5][15][6][7][8][16][9][10][11] The core objective is to help Entrust scale its operations and accelerate its growth trajectory in the identity-centric security market.[1][2][8] Wipro will utilize its cutting-edge industry practices to deliver these services, aiming to streamline Entrust's IT operations and reporting mechanisms.[13][3][14][5][15][6][9][10][11] This comprehensive support is expected to enhance Entrust's productivity, elevate employee satisfaction, and bolster its security measures, ultimately leading to reduced operational costs.[13][3][14][5][15][6][8][9][10][11] The partnership underscores Entrust's commitment to leveraging external expertise to meet market opportunities and incorporate new capabilities into its offerings.[1][13][2][3][7][8][9][10] Jeff Smolinski, Senior Vice President of Operations at Entrust, highlighted Wipro's ability to provide access to top talent and scale operations as key factors in their selection.[1][13][2][3][7][8][9][10]

A significant aspect of this collaboration lies in the deployment of Generative Artificial Intelligence (Gen AI)-powered solutions.[1][13][2][3][14][5][15][6][7][8][16][9][10] Wipro intends to leverage Gen AI to redefine Entrust's self-service capabilities, aiming for an improved user experience characterized by swift query resolution and reduced support response times.[1][13][2][3][14][5][15][6][7][8][16][9][10] Furthermore, the Wipro team will work on strengthening Entrust's application security by integrating advanced analytics.[1][13][2][3][14][5][15][6][7][8][16][9][10] This data-driven approach will help in proactively identifying potential vulnerabilities and offering actionable insights for more intelligent and secure software development.[1][13][2][3][14][5][15][6][7][8][16][9][10] The infusion of AI into these processes aligns with Wipro's broader strategy of delivering AI-powered software development services at scale.[1][13][3][5][7][8][16][9][10] Wipro's commitment to AI is further evidenced by its recent launch of the global Wipro Innovation Network and a new 60,000 sq ft Innovation Lab in Bengaluru, focusing on frontier technologies including various facets of AI.[7] This focus on AI-driven solutions is becoming increasingly critical as organizations across industries, including the technology and security sectors, seek to modernize their operations and gain a competitive edge.[17]

For Wipro, this multi-year deal with a prominent US-based security solutions firm like Entrust represents a significant win and reinforces its position as a leading AI-powered technology services and consulting company.[13][3][14][5][15][6][9][10][11] Malay Joshi, CEO for Americas 1 at Wipro Limited, stated that the company is excited to bring its proven expertise to further Entrust's strategic priorities and highlighted Wipro's commitment to innovation and delivering measurable value.[1][13][3][5][7][8][16][9][10] The collaboration is seen as a testament to Wipro's customer-centric approach and its alignment with Entrust's core values of innovation, collaboration, and integrity.[1][13][3][9][10] This deal also fits into Wipro's articulated strategy of focusing on large deal wins and AI transformation to drive growth.[1] The partnership is expected to contribute to Wipro's efforts in shaping a future where AI plays a central role in business transformation.[1][13][3][14][5][8][16][9][10] As enterprises increasingly adopt AI, the ability to integrate these technologies securely and efficiently, while ensuring governance and compliance, becomes paramount, a domain where Wipro aims to provide significant value.[17]

In conclusion, the Wipro-Entrust partnership signifies a strategic move for both organizations, leveraging Wipro's advanced AI capabilities and digital transformation expertise to accelerate Entrust's growth and operational efficiency in the critical identity-centric security market.[1][13][2][3][14][5][15][6][7][8][16][9][10][11] The deal not only encompasses comprehensive support in product development, infrastructure, and application modernization but also places a strong emphasis on the transformative potential of Generative AI to enhance user experiences and bolster security.[1][13][2][3][14][5][15][6][7][8][16][9][10] This collaboration reflects a growing trend in the IT industry where AI-powered solutions are becoming integral to achieving strategic business objectives, enhancing security postures, and driving innovation at scale. The success of this multi-year engagement is poised to deliver substantial benefits to Entrust in terms of productivity, cost optimization, and market responsiveness, while further solidifying Wipro’s leadership in AI-driven digital transformation services.