A major shift in the global technology landscape is underway as the state of Maharashtra and US-headquartered enterprise AI software firm Supervity AI have signed a landmark Memorandum of Understanding (MoU) to establish what is being heralded as the world’s first Artificial Intelligence Global Capability Centre (AI GCC) Hub in Mumbai. The agreement, finalized at the World Economic Forum Annual Meeting in Davos, positions India’s financial capital as a pioneering center for the next generation of autonomous enterprise operations, fundamentally transforming the traditional concept of an offshore Global Capability Centre.[1][2][3] The proposed hub, to be anchored in Mumbai's central business district, the Bandra Kurla Complex (BKC), is designed as a next-generation applied research and innovation centre focused on agentic artificial intelligence.[1][3] Unlike conventional GCCs, which rely heavily on large human workforces for shared services and back-office functions, this AI GCC Hub is explicitly engineered to enable multinational enterprises to transition toward AI-first operating models.[1] The initiative centers on the safe design, deployment, and scaling of "AI Employees," a concept that describes multi-agent AI systems capable of executing complex tasks and managing critical business functions such as finance, procurement, compliance, supply chain, and customer operations.[1][3] This marks a strategic move away from labor-centric models toward scale achieved through AI execution, providing higher productivity, operational resilience, and enterprise-grade auditability, all while operating under human-defined policies and governance frameworks.[4][3]

The collaboration between the state government and Supervity AI is a comprehensive, multi-faceted strategy aimed at cultivating a robust AI ecosystem. Under the MoU, Supervity AI will establish a dedicated Agentic AI Research and Development (R&D) centre in Mumbai.[1][2] A critical component of this partnership is the development of an institutional and regulatory framework. Supervity AI will work directly with the Maharashtra government to create AI-first operating frameworks that are aligned with stringent global regulatory and compliance standards, ensuring the responsible and secure deployment of advanced AI in business operations.[4][1] This focus on governance and auditability is intended to build trust among multinational corporations hesitant about adopting fully autonomous AI systems.[2] The hub’s mission is to act as a crucial launchpad where companies can safely experiment with and scale these new AI-driven models.[1][2]

A massive talent enablement initiative is slated to run in parallel with the hub’s establishment. The Government of Maharashtra is set to support the training of up to 25,000 forward-deployed AI engineers over time.[1][2] This educational component is vital to the long-term success of the hub, as these engineers will be equipped with the industry-specific capabilities required to support and manage the complex, AI-led enterprise operations being pioneered at the centre.[1] This proactive approach to upskilling a large segment of the state’s workforce underscores the government’s commitment to not just attracting investment, but also ensuring its talent pool is future-proofed against the transformative effects of AI on traditional jobs. The goal is to produce highly-skilled professionals who can bridge the gap between advanced agentic AI technology and real-world enterprise deployment.[2]

To ensure inclusive growth and leverage regional capabilities, the initiative adopts a distributed hub-and-spoke model. While the main AI GCC Hub will be in Mumbai, Supervity AI has proposed establishing four additional industry-focused spoke centres across key locations in Maharashtra.[1][2] This strategy is designed to tap into the talent and research capabilities present in Tier-2 cities, decentralizing the economic benefits of the AI revolution beyond the main metropolitan area.[1] The Maharashtra government is also taking a leadership role in adopting these new paradigms internally. In a parallel effort, the state will explore the adoption of AI-led operating models across as many as 48 government departments.[1] This self-adoption aims to develop a world-class AI GCC framework for public sector operations, which can then serve as a global reference point for how governments can responsibly and effectively transition to AI-first services.[1]

The significance of this partnership transcends the local economic impact. Executives involved in the deal have framed the initiative as positioning Maharashtra as a global pioneer in the evolution of enterprise operations, marking a fundamental structural shift.[4] By focusing on "AI execution with strong governance" over scaling through human effort, the Mumbai AI GCC Hub is challenging and redefining the traditional multi-billion-dollar global shared services and outsourcing industry.[1] While the specific investment figure for the Supervity AI MoU was not separately disclosed in the announcements, the agreement was part of a broader series of high-value deals signed by the Maharashtra delegation at the WEF, collectively signaling a massive inflow of capital into emerging technologies, digital infrastructure, and AI. The strategic value lies not only in immediate job creation and foreign direct investment attraction but in laying the groundwork for a new, scalable model of advanced AI capabilities that could serve as a blueprint for AI-first enterprises worldwide.[4][3] This move is set to strengthen Mumbai’s position as a global technology gateway, firmly anchoring the state at the center of next-generation economic growth.[3]