ZEALS
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About
ZEALS is an AI-powered social chat commerce platform that transforms social media ads and posts into interactive DM experiences. It offers fully managed solutions, from design and building AI-driven chat experiences to launching, managing, reporting, and optimizing performance across Facebook, Instagram, and LINE. ZEALS uses AI for smart replies, intent detection, and personalized messaging, but human conversation designers craft and monitor interactions for optimal performance. It collects zero-party data to understand customer preferences and integrates with various platforms for enhanced functionalities.
Platform
Task
Features
• push notifications
• smart offer
• link-to-chat
• tag-to-chat
FAQs
How is ZEALS different from other chatbots?
ZEALS provides automated, personalized chat experiences integrated with Instagram, Facebook, and LINE. It focuses on engaging users in conversations to drive marketing and sales conversions, unlike chatbots designed for surveys or support.
How can personalized chat experiences help my business?
Personalized chats improve engagement and growth compared to email and organic social, boosting CTR by up to 100% and conversions up to 5X by catering to customer needs in real time.
Is ZEALS a service or SaaS solution?
ZEALS offers a social chat commerce platform (SaaS) and professional conversation design services.
What is ZEALS pricing model
It depends on your specific needs and marketing budget. Contact sales for details.
Are there additional costs for conversation design services
Up to 8 hours of conversation design are included for the initial setup, with 2 hours monthly thereafter at no cost. Additional hours can be purchased at $200/hour.
What is zero party data?
Data intentionally and proactively given by the user, such as purchase intentions, interests, and personal context, helps to understand customers better and create tailored experiences.
Do I need to have my business social accounts (Instagram, Facebook, or Line) created before I can use ZEALS?
Yes, because customers interact directly with your brand on their preferred social media channel. You can deploy chat experiences across Instagram, Facebook, or LINE.
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