Woebot Health
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About
Woebot Health is a company focused on making mental health support radically accessible by building chat-based AI wellness tools. It partners with health plans and health systems to deliver Woebot under the supervision of healthcare providers. Woebot is available for iOS and Android and provides daily check-ins. User data is encrypted, and biometric locks are available for message protection.
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FAQs
Is Woebot free to use?
Woebot is only available to new users in the United States who are part of a study or who have an access code from their provider, employer or other Woebot Health partner.
How can I download Woebot?
Woebot is currently available for iOS and Android, on a phone or tablet.
How can I change the time of day that Woebot checks in at?
You can update when Woebot checks in with you in the Settings section of the app.
How can I undo my last response to Woebot?
You can undo your most recent response to Woebot by long pressing the reply and selecting Undo Message from the pop-up menu.
Can I request a copy of my conversations?
To request a copy of your side of your conversations with Woebot, contact us through the app or at support@woebothealth.com from your account’s email address.
How can I get Woebot to stop checking in each day?
If you no longer need Woebot to check in on your moods each day, simply turn off notifications for Woebot in your device’s settings.
Is my data encrypted?
Yes. All of your data is encrypted both in transit and at rest with 256-bit encryption or higher. We also follow procedures required by HIPAA for the anonymization and transmission of your data.
Can I password protect my messages?
You can protect your messages using your device’s biometric features by following the steps below: Taptap the Settings icon in the Woebot app Taptap Manage Security Taptap Biometric Lock Taptap the toggle to enable the Biometric Lock
How can I delete my data and account?
To delete your account and associated data, please contact us by clicking here or submitting a request in the Woebot app.
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