Wing Assistant
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About
Wing Assistant provides virtual assistants specializing in administrative tasks, calendar management, email handling, research, and more. They offer a fully managed solution supported by a team of professionals who onboard, train and supervise assistants. Wing offers flexible payment options, NDAs, custom talent policies, data security, and 24/7 teams. Their platform includes a workspace app with screen recording, task tracking, chat, and file sharing. They also provide customer support and a dedicated Client Success Manager.
Platform
Task
Features
• expense tracking
• calendar management
• invoice management
• research
• email handling
• crm tools handling
• screen recording, task tracking, kanban boards, chat, file sharing, upskilling and training (wing workspace app)
• administrative tasks
FAQs
What is Wing? AI? Human?
While we do employ sophisticated AI to improve work quality, every piece of work we do for you is completed and checked by one of our trained human assistants. We strategically employ AI to be able to offer Wing at such a competitive price point.
How do timings work? Is it 24/7? What does “All day” mean?
Wing believes that in the business space, assistants need to be dedicated in order to deliver high quality. Therefore, your Wing assistants are dedicated to your account. Wing, by default, is available 8 hours a day, 5 days a week. You choose the 8 hour window.
Who are my assistants?
Wing assistants are based all over the world – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process as well as an in-depth training and testing program.
Where does Wing Assistant work? Is it worldwide?
Wing Assistant is available worldwide! Please note that Wing can only communicate with you and external parties in English.
What about data security?
Data privacy is central to decisions we make at Wing. We use bank-level security, and best-in-class services to keep your data secure.
“Unlimited work”, what does that mean? How is that possible?
You can give us an unlimited amount of work, and we will do our best to get it done as soon as possible, however, how fast we get it done depends heavily on the type of work.
How is work prioritized? Will you do someone else’s work before mine?
Each business has its own dedicated team, meaning other clients’ work is never prioritized over yours. Your team’s work is always the highest priority.
How long does it take to get replies? How long does it take for work to get done?
We guarantee a reply time of 3 minutes. In this amount of time, we will reply to your request with an update & start working on it. How long the work itself takes, depends on the complexity of the work we are given.
How often does Wing fail?
Wing specializes in grey area. Our team have handled tens of thousands requests placed by consumers, with an impressive 98%+ rate of success.
How does one call Wing? Will I be speaking to my assistants?
Wing allows business customers to call a dedicated phone number and speak out their request, and hang up. Wing’s assistants do not receive the call, but the audio of your call gets sent to your assistants.
Can Wing integrate with software I use?
Yes. Wing will be able to use any software you use, e.g. Salesforce, Trello, QuickBooks, JIRA, etc.
How does Customer Support work?
Wing has excellent Customer Support, available round the clock on both Basic & Pro plans of Wing for Business. Wing guarantees a reply within 1 business day on any support matter, but typically within a few hours.
Is there a quality guarantee?
If you are at any time unhappy with the quality of work provided by Wing Assistant, you can simply ask us to redo it – we will!
Does Wing mark up purchases?
No. Wing charges you the exact cost of goods & services, plus a card processing fee of 2.9% + $0.30 per transaction.
Are there additional hourly fees?
No. Wing charges one flat fee per month.
Pricing Plans
GVA Full-Time
$1099.00 / Month• 160 Hours per month
• Dedicated Virtual Assistant
• Free replacement
• Customer Success Manager
• Rigorous quality control and supervision
• Wing Workspace App
• Your timezone - Any hours you want
• Share with colleagues
• Unlimited file sharing/storage
GVA Part-Time
$699.00 / Month• 80 Hours per month
• Dedicated Virtual Assistant
• Free replacement
• Customer Success Manager
• Rigorous quality control and supervision
• Wing Workspace App
• Your timezone - Choose from designated slots
• Sharing is limited
• 10 GB file sharing/storage limit
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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