VERN AI
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About
VERN AI is an AI tool that enables AI to understand the emotions of users and regulate its own emotional responses. It integrates VERN’s Emotion Recognition System (ERS), allowing AI to identify emotions in real time. VERN AI can regulate emotions expressed by the AI itself, ensuring responses align with your brand’s voice, staying helpful and positive even in tense situations. It offers real-time predictions of the user’s emotional state and is easy to use with a ready-to-use API and ML Ops solutions. It detects distinct emotional signals from communications at the lexical level. VERN detects Anger, Sadness, Fear, Love & Affection and Humor.
Platform
Features
• sentiment analysis
• real-time analysis
• emotion recognition
• api
• ml ops integrations
• on-premise solutions
FAQs
What does your company do?
VERN™‘s artificial intelligence software detects human emotion in communication. This patented system includes a new model of communication, has incongruity detection, and a process for machine learning refinements from the preliminary to final emotion score.
How does VERN™ work?
VERN™ works by analyzing latent emotional clues in text, that we can ingest via voice to text or directly via text input through the software. People leave intentional clues for others to pick up on in order to understand each other’s “personal frame of reference.”
What is it used for?
Wherever a human and a computer meet, there’s a use case for VERN™ From video games to chatbots; from telehealth technologies to signals intelligence…VERN™ can help a computer understand how people feel.
What kind of emotions can you detect?
Right now, VERN™ can detect sadness (96.7%accuracy on internal testing; 80%+ in the field); anger (91% accuracy on internal testing; 80%+ in the field) and of course, humor (79.8%+ accuracy across the board). We added emotion detectors: Love & Affection and Fear in 2022 with similar accuracy.
Can you really detect emotions without facial recognition, or voice?
Absolutely. In fact, facial recognition is fraught with bias and error, and people can easily cover their emotions. Ever hear of a poker face? The fact is, words are what we use to label and categorize our world. It’s the vehicle in which we codify our thoughts.
How much does VERN™[ cost?
Accessing VERN™ can be accomplished in several ways, and as such there are different costs depending on the model you want to use. We’ve made low-cost options available for hobbyists, researchers and mobile app developers.
How is VERN™ better than sentiment analysis tools?
Sentiment analysis has its place. Unfortunately, to get any truly actionable information you need to dig deeper. Simply knowing an entire block of text is “positive,” “negative,” or “neutral” does nothing to help identify the root of the problem.
Is VERN™ biased?
With inherent biases affecting the analysis of facial and voice tools, it’s a legitimate question to ask. The answer is simply: No. VERN™ provides a generalized interpretation of the emotions present, for all people.
Should I be afraid of the ‘terminator’?
No. Don’t be silly. AI is still far away from that…VERN™ was engineered to act like a human “receiver,” or recipient of communication. It is a big ear and processor, that will help all sorts of people and computers understand our world.
What do you see in the future?
We see a time in which autonomous and semi-sentient machines interacting with humans on a daily basis. Soon, technologies enabled with VERN™ will enable chatbots to stop being so–robotic.
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