Tikit
Click to visit website
About
Tikit is a Microsoft-aligned IT Service Management platform built to natively integrate into the Microsoft Cloud. It maximizes investments from AI, Entra, Intune, Power Automate, Power BI, and Teams. Features include incident creation from Teams chat, multi-department support, AI-powered service catalog, Power Automate integration, dedicated web portals, and advanced reporting.
Platform
Task
Features
• incident creation from teams chat
• power automate integration
• ai-powered service catalog
• multi-department support
• automate business processes
• dedicated web portals
• tikit virtual agent
• advanced reporting with power bi and excel integration with intune
FAQs
Can I See a Demo of Tikit?
Yes, a fully comprehensive demo video is [here](https://youtu.be/s8lUBe5te4k). If you would like to schedule a 1:1 live demo of Tikit, you can do so [here](https://share.hsforms.com/1KzOuE3H9TuyKJ3WDmd0DUg4fr81).
Do You Offer a Free Trial of Tikit?
Yes, we offer a fully functional trial of Tikit’s ITSM plan for 14–days with no credit card. [Add to Teams](https://www.tikit.ai/add-to-teams/) in minutes.
Is There a Limit on the Number of Seats I Can Have on Tikit?
Tikit is available on a [per agent basis](https://www.tikit.ai/pricing/) and there is no minimum or maximum number of agents you can have. There is no limit or charge for end users. (Those who are only submitting requests, rather than working tickets).
What is the Tikit Virtual Agent?
The Tikit Virtual Agent is the Teams bot that allows your end users to ask for help. It uses AI and Natural Language Processing to interact with employees, offering up relevant knowledge articles or prompting employees to open a ticket based on their questions.
Pricing Plans
Microsoft Teams Ticketing
USD26.00 / per agent/month• Tikit in Teams
• Tikit Virtual Agent in Teams
• Ticket Creation from Teams Chat
• Ticket Creation in Teams
• Teams Notifications
• Teams iOS & Android Compatible
• Role-Based Security
• Single Sign-On
• Add Tikit to One Team
• Custom Categories and Support Groups, Language Localization, Basic Reporting, 24x7 Access to Knowledge Base, Chat & Email Support
Microsoft 365 Service Desk
USD39.00 / per agent/month• Tikit Agent Portal
• Tikit Requestor Portal
• Ticket Creation from Email
• Scheduled Automations
• Add Tikit to Unlimited Teams
• Multi-Department Support
• AI-Powered Ticket Deflection (KB)
• Multi-Response KB Articles
• Ticket Templates
• Ticket Types, Tasks & Approvals, Custom Views, Custom Statuses, Service Level Agreements, AI Cognitive Services, Microsoft Cloud Integrations (Intune Device Management, Power BI Advanced Reporting, Real Time Excel Sync)
Microsoft 365 ITSM
USD49.00 / per agent/month• AI-Powered Service Catalog
• Ticket Lifecycles
• Templates w/ Custom Forms
• Multi-Response Custom Forms
• Notification Center
• Multi-Department Mailboxes
• My Work & My Group Work
• Collaborators & Affected Users
• Relating Tickets
• Merging Tickets, Satisfaction Surveys, Tags & Filters, Microsoft Cloud Integrations (Power Automate Integration, Azure Logic Apps, OpenAI Integration)
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Featured Tools
Songmeaning
Songmeaning uses AI to reveal the stories and meanings behind song lyrics. It offers lyric translation and AI music generation.
View Details
Whisper Notes
Offline AI speech-to-text transcription app using Whisper AI. Supports 80+ languages, audio file import, and offers lifetime access with a one-time purchase. Available for iOS and macOS.
View Details
GitGab
Connects Github repos and local files to AI models (ChatGPT, Claude, Gemini) for coding tasks like implementing features, finding bugs, writing docs, and optimization.
View Details
nuptials.ai
nuptials.ai is an AI wedding planning partner, offering timeline planning, budget optimization, vendor matching, and a 24/7 planning assistant to help plan your perfect day.
View Details
Make-A-Craft
Make-A-Craft helps you discover craft ideas tailored to your child's age and interests, using materials you already have at home.
View DetailsPixelfox AI
Free online AI photo editor with comprehensive tools for image, face/body, and text. Features include background/object removal, upscaling, face swap, and AI image generation. No sign-up needed, unlimited use for free, fast results.
View Details
Smart Cookie Trivia
Smart Cookie Trivia is a platform offering a wide variety of trivia questions across numerous categories to help users play trivia, explore different topics, and expand their knowledge.
View Details