Tettra
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About
Tettra is an AI-powered knowledge management platform designed to help teams share knowledge, answer repetitive questions, and onboard new hires faster. It features an internal knowledge base, AI-powered Q&A, Slack integration, and tools for knowledge automation. Tettra offers various pricing plans, including a free trial, catering to small teams and growing organizations. The platform boasts a 99.99% uptime and prioritizes security with features like encryption and regular backups.
Platform
Features
• slack integration
• knowledge management system
• google workspace integration
• ai-powered knowledge management
• internal q&a
• ai answers
• ai page tagging
• internal knowledge base
FAQs
How does the per-user pricing work in Tettra?
A “user” is an account you invite that accepts their invitation. If you deactivate a user, they aren’t counted towards your license total. The number of users you have in Slack does not matter towards your Tettra user count.
What happens after my free trial ends on Scaling or Basic?
Once your free trial ends, you’ll be asked to input a credit card to continue using Tettra.
Do you offer discounts?
Yes, we offer a variety of standard discounts. Paying annually earns you two free months, and joining our customer testimonial program unlocks further savings. Contact our sales team to learn more.
Do you offer discounted pricing specifically for non-profit and educational institutions?
We do! Please reach out to our sales team to learn more.
Do you offer enterprise pricing?
Past 250 licenses, we offer discounted per-user rates to Enterprise customers. Please reach out to our sales team to learn more.
What is the difference between plans and how do I know which one is right for me?
You can schedule time with one of our Tettra experts to see what’s the best plan for your team.
How do I get help with setting up my account?
We have plenty of resources in our support center. If you’d more support or a tour of the product, you can schedule time with one of our product experts.
What languages does Tettra support?
Tettra can support content in any language (yes, even Elvish), but the app itself is English-only for now.
Can I share my Tettra content publicly?
If you are on a paid plan, you can publish individual pages through shared links, or make entire categories visible to people outside your account with external sites.
What happens when I connect to Slack?
Once you connect Slack, your teammates can search Tettra from chat and also unlock a few other superpowers too (watch the videos above to learn more.) We do not spam your teammates with messages from Tettra when you connect the bot.
How does Tettra handle security and compliance?
We use regular backups, encryption in transit and at rest, a PCI Service Provider Level 1 payment processor, and world-class web hosting to keep your data safe. Learn more about how we keep your data safe by reading our Security Overview.
What is Tettra’s uptime?
We know our customers rely on Tettra to get work done and take stability very seriously. Our uptime in the last year was 99.99%. You can view our historical status here.
Can I export my content?
If you do decide you want to export your Tettra content, you can do so at any time via the app setting in HTML format. Our belief is that if you want to stop using Tettra, that’s on us, not you. You can learn more about how to export your content here.
Can I pay by invoice instead of a credit card?
We offer invoicing and alternative payment methods like ACH/wire transfers on our Professional or Enterprise plans.
What tools does Tettra integrate with?
Dive into our integrations list to learn more about which tools Tettra connects to. If something you want Tettra to work with that we don’t currently support, then please reach out to our sales team.
Pricing Plans
Basic
$4.00 / per user/month• Slack notifications
• Questions & answers
• Google Workspace integration
• Web publishing
Scaling
$8.00 / per user/month• AI features
• AI bot in Slack
• Advanced permissions
• Usage Analytics
• API access
Professional
$7200.00 / per year• Dedicated CSM
• SSO & SCIM
• Hands-on training
• Custom import and onboarding
• Custom reporting
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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