Tempus
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About
Tempus is an AI-enabled precision medicine company that uses large datasets and artificial intelligence to accelerate the discovery of novel targets, predict the effectiveness of treatments, identify potentially life-saving clinical trials, and diagnose multiple diseases earlier. They offer a range of services for providers, life sciences companies, and patients, including genomic profiling, algorithmic tests, clinical trial matching, and real-world data analysis. Tempus' technology includes ONE (AI-enabled clinical assistant), NEXT (identifies and closes care gaps), LENS (analyzes multimodal real-world data), and ALGOS (algorithmic models connected to assays). They have a CLIA-certified and CAP-accredited lab and serve clients globally.
Platform
Features
• clinical trial matching
• ngs testing services
• genomic sequencing
• algorithmic models connected to our assays to provide additional insight
• find, access, and analyze multimodal real-world data
• identify and close gaps in care
• ai-enabled clinical assistant
FAQs
How do I start working with Tempus?
Once you’ve decided to begin working with Tempus, simply contact us at support@tempus.com. We will provide you with the necessary manuals, forms, and specimen collection kits tailored to your specific needs. Additionally, you can create an account on the Tempus Hub, our online ordering portal, to start your ordering experience.
How do I order a Tempus test?
To order a Tempus test, a physician can submit a completed requisition form via email to support@tempus.com, place an order through Tempus Hub, our secure online portal, or fax the form to 800.893.0276.
What type of sequencing does Tempus perform?
Tempus offers a comprehensive suite of NGS testing services to support the entire cancer continuum—from early detection to late-stage disease management—along with additional hereditary testing. You can view our full testing menu here.
Is the Tempus Lab CLIA-certified and CAP-accredited?
Yes, the lab is CLIA-certified and CAP-accredited.
Is the Tempus Lab CLEP-certified?
Yes, the lab is CLEP-certified. We offer the Tempus xTv4 NYS assay.
What are Tempus' specimen requirements and how are they obtained?
Tempus requires your patient’s tumor and blood or saliva specimens for DNA and RNA sequencing. Tissue specimen handling and preparation procedures should meet our requirements, which are available here. Tempus handles all logistics to obtain the tumor specimen.
Where can I find testing validations?
You can find Tempus testing validations in our document library here.
How do I obtain the results?
When your Tempus account is created, you will receive an email with your unique login information. You will be able to login to access your patientʼs detailed report, including both the clinical and research sections, when the report is completed. If you are EMR integrated with Tempus, your results will be delivered directly to your EMR.
What is Tempus' turnaround time for test results?
Turnaround time depends on the specific test ordered. Please visit the respective Tempus test page for detailed information. Sequencing will only begin once all required specimens are received.
Does Tempus offer research services?
Yes, we work with many academic institutions and principal investigators on research projects pertaining to genomic sequencing of cancer patients. Please email support@tempus.com to get started.
Who do I contact if I have additional questions or need software support?
For any assistance, please contact our Customer Support Team at 800.739.4137 or email support@tempus.com. You can also submit your question online here. Our customer service team is available from 7am – 7pm CST, Monday – Friday.
Can I start working with Tempus if I am based outside of the United States?
Yes. Please email us at global@tempus.com and a member of our international team will reach out to you.
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