Teloz
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About
Teloz is a communication platform offering tools like business numbers, call routing, team sharing, and analytics. It helps businesses stay connected, organized, and professional. Features include Omnichannel Contact Center, Business Phone System, Personal AI Assistant, Omnichannel Platform, Video Meetings, Cloud Faxing, Omnichannel Interaction Support, Intelligent Virtual Agent. Integrates with Salesforce, Zendesk, Hubspot, Freshsales, Zoho and Zapier.
Platform
Task
Features
• video meetings
• personal ai assistant
• omnichannel platform
• intelligent virtual agent (iva) voice and digital self-service
• omnichannel interaction support
• cloud faxing
• business phone system
• omnichannel contact center
FAQs
What exactly is Call Center Management Software?
Contact Center Management Software is a powerful solution that enables companies to service and assist their consumers. Contact center management software includes a variety of consumer service solutions that allow their consumers to communicate with them.
What are the advantages of using Call Management Software?
Call center management software makes it simpler for customers to communicate with a company for a variety of reasons, such as product details, refund difficulties, and issues about the company’s service(s) or product(s) (s).
How much does Teloz's contact center software cost?
The price of contact center software differs according to the organization’s needs. Because it has configurable features and functionality, the price is determined by a variety of criteria.
What is the precise cost of FAQ Teloz contact center software
Businesses may use a call management system to route and effectively handle inbound and outgoing calls. It also allows for company performance monitoring by providing real-time call reporting, among other capabilities with FAQ Teloz.
What features does FAQ Teloz contact center software involve?
The software’s main features include configurable IVR, automatic routing, auto-dialers (Predictive Dialer, Progressive Dialer, Preview Dialer, and Parallel Predictive Dialer), number masking, and CRM connectivity.
What is an omnichannel contact center and how does it function
An omnichannel contact center allows consumers to connect with them through the channel of their choice. These omnichannel call centers are better the user experience.
FAQ Teloz Omni supports which channels?
The FAQ Teloz Omnichannel contact center solution can help you communicate with your customers in more ways than ever before. You’ll be able to send emails, web chats, text messages, and mobile apps for their convenience, all through one easy-to-use interface!
Which sophisticated routing features can FAQ Teloz Omni provide?
With, omnichannel solutions are more efficient and effective for call centers. You’ll be able to route calls accordingly based on your needs with preferred agent routing or dedicated agents in certain situations, all while taking advantage of advanced third-party input options such as data from an external system!
Which kind of the reports is accessible with FAQ Teloz Omni?
With the Teloz Omni, you can view detailed reports that include a Conversation Summary Report and more. These provide information about your conversations with customers.
What are the primary characteristics of teloz inbound contact center software?
One of the most advanced contact center software systems on the market, Teloz’s Inbound Contact Center Software has a wide range of features to make your business run smoothly. With ACD for smart routing and multi-level IVR technology, you can route calls easily into appropriate departments while monitoring them in real-time with reporting dashboard summaries at all times!
What are the essential characteristics of outbound call center software?
You can’t take good call center software without these crucial features. Automated dialing, call retry algorithms, and click-to-call functionality will help you quickly handle more customer calls in less time!
What specifically does an automated call distributor do?
Call centers may handle incoming calls and direct them to all available operators using an Automatic Call Distributor (who is presently logged into the system).
How does an automatic call distributor help a call center?
A strong ACD enables call centers to route callers to the best-suited agents and address their concerns more quickly. The rapid response improves First Call Resolution (FCR) and Customer Satisfaction (CSAT).
What is an Auto-Dialer, and how does it work?
The autodialer is an outbound dialing machine that contacts contact numbers from your provided lead list regularly. It can also tell if the call was answered by a live human or an answering machine and if there is a busy tone waiting for you at any point along the procedure!
What is the requirement of CRM Integration?
Many features of these systems may be automated, including interaction with other applications and data. They may also increase quality while decreasing mistakes in your marketing activities, making them a great tool for any company!
Pricing Plans
Individual Pro Plan
$10.99 / mo• Unlimited talk & text
• LinkedPhone 2nd number mobile app
• All business features included
• Free Bonus: talk & text on your computer
Business Builder Plan
$13.99 / mo• Unlimited talk & text + team ext.'s
• Share calls & texts with mobile app
• All business features included
• Free Bonus: talk & text on your computer
Enterprise Growth Plan
$20.99 / mo• All Entrepreneur Plan features included
• Call & text from company or dedicated number
• Third party integration with thousands of applications
• Advanced skilled based call routing
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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