Sour Grapes
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About
Sour Grapes is an AI tool that automatically scans Facebook comments on your page posts and ads, and hides any negative comments. It utilizes sentiment analysis and preset keywords to hide comments that mention anything out of line, increasing RoAS, page engagement, and brand equity. It monitors comments 24/7 and provides easy analytics.
Platform
Keywords
Features
• sentiment analysis
• brand protection
• hides negative comments in real time
• brand reputation
• cutting costs
• comment scanning
• easy analytics
• customize settings
FAQs
How does Sour Grapes work, exactly?
Sour Grapes works by using Machine Learning to perform something known as a "sentiment analysis" for every comment. It analyzes and hides comments nearly in real-time based on a cutoff score derived from 100k+ scanned comments.
Isn't doing this misleading?
No. Sour Grapes aims to prevent bad actors from increasing your CAC by leveling the playing field, as those with negative experiences are more likely to leave reviews.
How long does it take Sour Grapes to hide a negative comment?
A few seconds. Sour Grapes analyzes and hides comments nearly in real-time.
Do I have to do anything to monitor my comments?
No, we do all the work for you.
Can I still read negative comments?
Yes, you will be able to see all of your comments, including hidden ones.
Can I automatically flag a comment as negative or tell Sour Grapes which ones are positive?
You can use our "blacklist" feature to hide comments with certain words, or our "whitelist" feature to include all comments that contain certain words. You can also manually flag comments in the dashboard.
How many Facebook accounts can I add to SourGrapes?
You can add unlimitted amount of Facebook accounts.
Pricing Plans
Job Opportunities
There are currently no job postings for this AI tool.
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